PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Benjamin Moore and Rainbow Play Systems as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Benjamin Moore
Rainbow Play Systems

Benjamin Moore and Rainbow Play Systems Overview

Total reviews
52
116
Company responses
0
0
Issues resolved
0
3

Benjamin Moore and Rainbow Play Systems Consumer Ratings

Rank
46 out of 303 in Building Products category
23 out of 146 in Kids category
Customer service
30 in category
16 in category
Product or Service Quality
51 in category
10 in category
Price Affordability
36 in category
23 in category
Value for money
25 in category
18 in category

Benjamin Moore and Rainbow Play Systems Rating Details

Customer service
1.9 (14 reviews)
1.2 (28 reviews)
Reviewer's quote

...His customer service tone and sympathy meant a lot as well. Sarah S. Murrells Inlet, S...

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It was much easier to get good customer service dealing with our local dealer then it has been dealing with the company directly. The manager of the warranty department can be rude and very unprofessional with customers going through the lifetime warranty claim rainbow is offering. Their warranty...

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Product or Service Quality
1.3 (12 reviews)
1.6 (22 reviews)
Reviewer's quote

...I purchased BM’s top of the line product which was applied to my deck. After several weeks I noticed dark spots on the deck. It soon there after took over the entire deck...

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purchased a swing set, later found out i WAY OVERPAID as compared to other companies with very similar if not the exact same product, within couple year of ownership had issues with roof canopy ripping &;; wood rotting. submitted warranty claim to rainbow play systems, denied the lifetime...

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Price Affordability
2.7 (12 reviews)
1.2 (24 reviews)
Reviewer's quote

I'm a Benjamin Moore customer since 2010 and have been shopping at the Kendall Park Store in NJ (Zip code - 08824). I was very happy and satisfied with the service until today. I had an issue with a gallon of paint and wanted to see if I can get some paint (that froze due to unknown reasons) to do...

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...price was about $4000, but worth about $4. 00..

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Value for money
2.2 (11 reviews)
1.2 (23 reviews)
Reviewer's quote

To make it worse and being out the money. The painters regularly did not bring back a receipt on occasion and this is fine for one receipt. The other two just happened to get damaged during the ride over, They are contractors and contractors spill coffee and paint, other stuff accidentially messed...

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...I asked if they would install it, but was told that would cost more money, and the local dealer has closed and the nearest dealer is 4 hrs away and hasn't returned my calls. That is quite a bit different from what I expected, and I am less than impressed..

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Benjamin Moore and Rainbow Play Systems Pros and Cons

Pros
  • 5 minute drive
  • Reputation
  • Paint
  • What the warranty says
  • Way it looked in store
  • Play system and original help from local dealer
Cons
  • Failure of product
  • Arborcoat is not a stain
  • Will not provide receipt when one damaged
  • Quality claims made by marketing are nearly false
  • Warranty and customer service
  • That they will not honor the warranty when you make a claim

Benjamin Moore and Rainbow Play Systems Most Positive Reviews

Top rated reviews
5

I have been a long time customer of Spectrum paint store in Murrells Inlet. This is my first experience personally...

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5

First, I am not a rainbow employee, I was checking on this site about another company and I happened to see some Rainbow...

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4.6

I started to use Benjamin Moore Exterior Aura when it first came out 8 years ago. I have had nothing but great success...

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5

Im wondering if I can find out the year we purchased our play set.
And possibly moving it, if thats an option.

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Benjamin Moore and Rainbow Play Systems Most Critical Reviews

Lowest rated reviews
1

my wife had me paint a bed room with regal paint because of the low odor ad for it I always used behr paint over kilz2...

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1

Our Rainbow Play System rotted and rusted to the core in 7 years. The metal rusted and broke. 90% of the wood rotted,...

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1

70+ salesperson saw me come in, I was the only person in the store besides him and Ian (it was not Ian). He kept up a...

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1

The worst customer service experience. Candy and Bridget, the managers, attitude is inexcusable. I have a 3 year old...

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Benjamin Moore and Rainbow Play Systems Latest Reviews

Recent published reviews
1.2

I spent $8500 for a deck (cedar wood) to be built and installed. I purchased BM’s top of the line product which was appl...

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No votes

My phone number is 260 740 5341 please contact me. Ive filled out the name and phone number on the website and no one...

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1

Painting my house with Benjamin Moore paint, thought I was getting a good named brand product. NOT All areas sanded and...

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1

seems like a typical experience with rainbow play systems as told by countless others on this site. purchased a swing...

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Benjamin Moore and Rainbow Play Systems Products and Services

Most reviewed product and services
  • Benjamin Moore Paint (33 reviews)
  • Benjamin Moore Sales Representative (2 reviews)
  • Benjamin Moore Customer Care (2 reviews)
  • Rainbow Play Systems Playard (9 reviews)
  • Rainbow Play Systems Swing Warranty (5 reviews)
  • Rainbow Play Systems Swing (3 reviews)