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Benjamin Franklin Plumbing

Household Services
  • 0 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Reliability
  • Technician worked hard 6
  • Technician service 4
  • Polite on the phone 3
  • Work guarantee 3
  • That its done 2

Customers don't like

  • Huge price12
  • High pricing8
  • Poor service8
  • Triple the price of competitors7
  • Price6
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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Reliability
  • Cheaper than buying warranty from dealer 2
  • Amount of repair savings 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Lied about coverage6
  • Did not cover new part when needed4
  • I still had to pay hundreds more to get the car fixed4
  • Misrepresentation about coverage3
  • Policy has double stanards3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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