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Benjamin Franklin Plumbing

Household Services
  • 1 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Reliability
  • Technician worked hard 6
  • Technician service 4
  • Polite on the phone 3
  • Work guarantee 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing5
  • Poor service4
  • Customer service3
  • Triple the price of competitors3
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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Reliability
  • Cheaper than buying warranty from dealer 2
  • Amount of repair savings 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Did not cover new part when needed3
  • Policy has double stanards3
  • Lied about coverage3
  • Misrepresentation about coverage3
  • Only uses remanufactured parts1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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