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Benjamin Franklin Plumbing

Household Services
  • 2 ISSUES RESOLVED
  • 373 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Website
  • Technician worked hard 6
  • Technician service 4
  • Work guarantee 3
  • Polite on the phone 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing6
  • Customer service5
  • Poor service4
  • Triple the price of competitors3
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Warrantech

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Website
  • Answered the phone 4
  • That they answred the phone 1
  • Stood behind the warranty 1
  • Service company that tried to fix tv 1
  • People i spoke with were cordial 1

Customers don't like

  • Long hold periods6
  • Supervisors not available5
  • Absolutely should not be in customer service business5
  • Unprofessionalism4
  • Run around4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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