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Benjamin Franklin Plumbing

Household Services
  • 2 ISSUES RESOLVED
  • 372 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Technician worked hard 6
  • Technician service 4
  • Work guarantee 3
  • Polite on the phone 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing6
  • Customer service5
  • Poor service4
  • Triple the price of competitors3
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $60.3K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Website
Discounts and Special Offers
  • Service i received in the past 6
  • Initial ploy sounded good 4
  • Went over and above to resolve my problem 2
  • Them before i had to file a claim 2
  • Price 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Warranty and their customer service4
  • Run around no positive service4
  • Never replaced or repaired as agreed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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