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Benjamin Franklin Plumbing

Household Services
  • 1 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Technician worked hard 6
  • Technician service 4
  • Polite on the phone 3
  • Work guarantee 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing5
  • Poor service4
  • Customer service3
  • Triple the price of competitors3
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Mr Appliance

Household Services
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $319 AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Temporary repair got my washer working 1
  • That they could come the next day 1

Customers don't like

  • No follow up and bogus repairs3
  • Dishonesty of customer service rep2
  • Owners refusal to send a different tech to correct the issue2
  • Unethical people2
  • That they never showed up for the job nor did anyone call1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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