Benjamin Franklin Plumbing vs First American Home Warranty

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Benjamin Franklin Plumbing

Household Services
  • 0 ISSUES RESOLVED
  • 332 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Technician worked hard 6
  • Polite on the phone 3
  • Technician service 3
  • Quick but thorough 2
  • Work guarantee 2

Customers don't like

  • Huge price12
  • High pricing8
  • Poor service8
  • Triple the price of competitors6
  • Result5

Products by Benjamin Franklin Plumbing

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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 411 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Will never use again 8
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence13
  • Customer service reps10

Products by First American Home Warranty

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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