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Benjamin Franklin Plumbing

Household Services
  • 2 ISSUES RESOLVED
  • 372 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Technician worked hard 6
  • Technician service 4
  • Work guarantee 3
  • Polite on the phone 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing6
  • Customer service5
  • Poor service4
  • Triple the price of competitors3
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First American Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 569 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Will never use again 11
  • Will never use 10
  • First couple of years 4
  • Website 3
  • Cost seemed reasonable 3

Customers don't like

  • Customer service16
  • Lack of concern and incompetence11
  • Lack of concern9
  • Customer service reps6
  • Coverage exclussions6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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