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Benjamin Franklin Plumbing

Household Services
  • 1 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Technician worked hard 6
  • Technician service 4
  • Polite on the phone 3
  • Work guarantee 3
  • That its done 2

Customers don't like

  • Huge price6
  • High pricing5
  • Poor service4
  • Customer service3
  • Triple the price of competitors3
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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 806 COMPANY RESPONSES
  • 822 TOTAL REVIEWS
3.2
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Customer service8
  • Lack of caring7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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