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Benjamin Franklin Plumbing

Household Services
  • 0 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Technician worked hard 6
  • Technician service 4
  • Polite on the phone 3
  • Quick but thorough 2
  • Work guarantee 2

Customers don't like

  • Huge price12
  • High pricing8
  • Poor service7
  • Triple the price of competitors7
  • Price6
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Empire Today

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 580 COMPANY RESPONSES
  • 771 TOTAL REVIEWS
2.8
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 2
  • Were quick to install 2
  • People were very courteous 2

Customers don't like

  • Customer service14
  • Lack of caring9
  • Horrible customer service8
  • Quality of the job8
  • Way the installation went and the end product7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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