PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bonfe and Benjamin Franklin Plumbing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bonfe
Benjamin Franklin Plumbing

Bonfe and Benjamin Franklin Plumbing Overview

Total reviews 23 404
Company responses 0 0
Issues resolved 0 3

Bonfe and Benjamin Franklin Plumbing Consumer Ratings

Rank
42 out of 299 in Plumbing category
24 out of 299 in Plumbing category
Product or Service Quality
24 in category
17 in category
Price Affordability
72 in category
23 in category
Customer service
24 in category
19 in category
Reliability
18 in category
15 in category

Bonfe and Benjamin Franklin Plumbing Rating Details

Product or Service Quality
1.1 (9 reviews)
1.6 (74 reviews)
Reviewer's quote

Follow up on maintenance service- 0 Appt. delayed Recommended work that wasn’t necessary. Pricing was extremely high...

Read full review

...00 on much higher quality materials from Home depot. They wanted to charge us $1,000 to install a toilet. They should be out of business..

Read full review
Price Affordability
1 (8 reviews)
1.4 (92 reviews)
Reviewer's quote

...The price was at least double what would have been fair..

Read full review

...Those companies did not charge exorbitant prices like this! Today, we had a broken pipe on an outside faucet. The plumber needed to remove 2 bricks in order to access the pipe to fix it. All of the work was expected..

Read full review
Customer service
1.1 (8 reviews)
1.8 (99 reviews)
Reviewer's quote

...The service call was $89 flat. If I agreed to the work that was waived. The priced was $788, but if I signed up for their preferred customer plan at $8 a month and I had a coupon for $25, the cost became $613...

Read full review

I called BF and spoke with a customer service agent letting know that I had the problem again, but much severe with water damages to some items in my home. He said that someone would come this afternoon. He also stated if the issue related to their work it wont cost me, but the Tech that came on...

Read full review
Reliability
1.6 (8 reviews)
1.7 (71 reviews)
Reviewer's quote

They were supposed to do an air conditioner tuneup sometime after 12 noon. They would not make an appointment. We stayed home all day and waited. Got a phone call from them. The phone only range twice.they left a message for me to call back as they had a tech available. Now it is 5:15 p.m. I called...

Read full review

was great, he's always welcome in our home he was polite, curtious And a hard worker. Great job Ben Franklin.

Read full review

Bonfe and Benjamin Franklin Plumbing Pros and Cons

Pros
  • Xxx
  • Prompt
  • Fast response
  • Technician worked hard
  • Technician service
  • Work guarantee
Cons
  • Charge 2-3 times what other charge
  • Pricing and sales pressure
  • Price
  • Huge price
  • High pricing
  • Customer service

Bonfe and Benjamin Franklin Plumbing Most Positive Reviews

Top rated reviews
No votes
5

BF Plummer - Installed a Moen faucet, had to come back twice. Still the faucet is not working properly. The worst is...

Read full review
No votes
5

have had repeat services from having new ater lines put in yard to having lines unclogged. getting ready to call again...

Read full review

Bonfe and Benjamin Franklin Plumbing Most Critical Reviews

Lowest rated reviews
1

It pays to do some research and get other estimates. Bonfe is an all in one shop with an outstanding warranty but...

Read full review
1

We called Benjamin Franklin Plumbing for a simple quote to plumb a gas line from the existing meter 18 feet to our kitch...

Read full review
1

I called Bonfe to schedule service for an Amana PTAC, since they are listed on the Amana website. I got their answering...

Read full review
1

I had a plumber out to my house to fix the "smelly water" coming from my hot water. They changed the anode rod (to an...

Read full review

Bonfe and Benjamin Franklin Plumbing Latest Reviews

Recent published reviews
1

They were supposed to do an air conditioner tuneup sometime after 12 noon. They would not make an appointment. We...

Read full review
1.8

I call for a estimate to replace my Kitchen faucet. The Tech arrived on time and was polite and knowageable . The...

Read full review
2

I had a relatively easy repair to be made to a toilet but was under pressure to get it done. The price was at least...

Read full review
5

was great, he's always welcome in our home he was polite, curtious And a hard worker. Great job Ben Franklin.

Read full review

Bonfe and Benjamin Franklin Plumbing Products and Services

Most reviewed product and services
  • Bonfe Plumbing Service (6 reviews)
  • Bonfe Repair (3 reviews)
  • Bonfe Furnace Repair (1 review)
  • Benjamin Franklin Plumbing Plumbing Service (241 reviews)
  • Benjamin Franklin Plumbing Replacement (13 reviews)
  • Benjamin Franklin Plumbing Installation (10 reviews)