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Benefitwallet

Professional Services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 23 COMPANY RESPONSES
  • 58 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $50.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Reliability
  • Customer reps were professional 2
  • Customer service 1
  • Originally 1
  • Service 1
  • Updated website 1

Customers don't like

  • Lack of accountability on their part3
  • Customer service2
  • Failure to contact me2
  • Service failure by customer non-service1
  • Unresponsive and non-existent service and follow thru-up1
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Vitalchek

Professional Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 685 TOTAL REVIEWS
  • $48.7K CLAIMED LOSSES
  • $183 AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
  • That the website was fast and easy to order on 6
  • Able to order on line 5
  • Quick service and prompt emails 4
  • Prices are upfront 3
  • Easy click website 2

Customers don't like

  • No refund policy5
  • Handling of private information5
  • And no refund4
  • Extremely expensive4
  • Entire experience4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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