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Benefitwallet

Professional Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 11 COMPANY RESPONSES
  • 32 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $91.9K AVERAGE LOSS
1.8
Customer service
Reliability
Staff
Website
  • Customer reps were professional 1
  • Customer service 1
  • Originally 1
  • Service 1

Customers don't like

  • Customer service5
  • Lack of accountability on their part3
  • Anything about them2
  • Repeated attempts to get card with no card over 1 month later1
  • Stealing over 80 dollars in fees for non use1
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Vitalchek

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 583 TOTAL REVIEWS
  • $47.3K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.9
Customer service
Reliability
Staff
Website
  • Zero 11
  • Able to order on line 5
  • That the website was fast and easy to order on 4
  • Quick service and prompt emails 3
  • Prices are upfront 2

Customers don't like

  • No refund policy11
  • Horrible customer service10
  • Handling of private information8
  • And no refund7
  • Rude service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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