Benefitwallet vs Vitalchek

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Benefitwallet

Professional Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 27 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $100K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
  • Customer reps were professional 1
  • Customer service 1
  • Originally 1
  • Service 1

Customers don't like

  • Customer service4
  • Lack of accountability on their part3
  • Anything about them2
  • Repeated attempts to get card with no card over 1 month later1
  • Stealing over 80 dollars in fees for non use1

Products by Benefitwallet

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Vitalchek

Professional Services
Has verified representatives
  • 2 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 573 TOTAL REVIEWS
  • $42.2K CLAIMED LOSSES
  • $177 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Staff
  • Zero 10
  • Able to order on line 4
  • That the website was fast and easy to order on 4
  • Quick service and prompt emails 3
  • Prices are upfront 2

Customers don't like

  • No refund policy11
  • Horrible customer service10
  • Handling of private information8
  • And no refund7
  • Rude service5

Products by Vitalchek

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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