PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Belle Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discount Tire
Belle Tire

Discount Tire and Belle Tire Overview

Total reviews
670
231
Company responses
0
0
Issues resolved
5
1

Discount Tire was first mentioned on PissedConsumer on Apr 1, 2008 and since then this brand received 670 reviews. It is 439 reviews more than Belle Tire received since Feb 11, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Discount Tire customer support team than with Belle Tire customer service.

Discount Tire and Belle Tire Consumer Ratings

Rank
156 out of 2412 in Service Centers and Repairs category
240 out of 2412 in Service Centers and Repairs category
Customer service
159 in category
200 in category
Staff
146 in category
216 in category
Product or Service Quality
103 in category
183 in category

According to consumer ratings and reviews, Discount Tire ranks 84 points higher in the Service Centers and Repairs category than Belle Tire. People gave Discount Tire 1.7 stars for Customer service criterion in Service Centers and Repairs category and it is 460 points higher than the worst rated brand in this category. At the same time, Belle Tire was rated 1.4 stars for Customer service criterion in this category and it is 419 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Discount Tire has a higher rating than Belle Tire. Regarding Product or Service Quality criterion, consumers gave Discount Tire 2 stars and it is 83% greater than other in category. Belle Tire however was rated 1.5 stars and it is 70% greater than other in category.

Discount Tire and Belle Tire Rating Details

Customer service
1.7 (250 reviews)
1.4 (111 reviews)
Reviewer's quote

...We deserve better customer service. I will never use this store again..

Moneka

I called on a Saturday and the customer service representative said that they will order my tires and have them in on Monday at 12:00 PM. I asked if he was sure the tires would be in and he said yes. I made an appointment for 4:00 PM on Monday...

Stanley
Staff
1.9 (245 reviews)
1.5 (98 reviews)
Reviewer's quote

... me that mean people do to retarded people I’ve been buying my tires from discount tire for 10 years and have or would never in a million years think that staff would treat any customer like that let alone a Handicap person it’s going to cost me a great deal to fix what they did and I don’t think it’s fair or right in anyway and I don’t know who to get any Results from I have to pay for the repair before it cost me more so sad a company would treat a 10 year loyal customer Like that if I owned that store I’d...

Marco G

I have gone to Belle Tire in Battle Creek for years. I found it very convenient to get both and oil change and a tire rotation at the same time. My family and I are done using Belle Tire. Last week my wife took in our Highlander for an oil change and tire rotation. She was sold on a wheel alignment...

PissedConsumer1671492
Product or Service Quality
2 (218 reviews)
1.5 (98 reviews)
Reviewer's quote

...Discount tires customer service is by far the worse of any company I've ever dealt with. Jim's bps long story short discount tire could of prevented all of this if they took 10 mins out of their day to make sure their customers cars are safe...

joshua w

...I received a phone call from the service salesman, who told me that my battery failed. I explained i bought it March 2019, it is under warranty. He suggested that I could purchase a battery from them and return the one i bought in March for a full refund...

Karen E

Discount Tire and Belle Tire Pros and Cons

Pros
  • Hustle and customer service exhibited by all of the staff
  • Free rotate and balance with purchase
  • Price was good on tires i wanted
  • Tires
  • Friendly service
  • Fast service
Cons
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating
  • Bad management
  • Overall bad experience
  • Disrespectful behavior

Discount Tire and Belle Tire Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

5

They recommended my wife should spend $2,000 for new shocks when there was no cause to replace. The cited the mileage...

Discount Tire and Belle Tire Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

1

i had a wheel damaged in an accident. my body shop took the car and a new wheel to have existing tire installed on new...

Discount Tire and Belle Tire Latest Reviews

Recent published reviews
3.1

If you need air pressure check don't go to The Colony off 121 or Cross Roads Locations. I waited over 15 min for anyone...

Read all 670 reviews
2.2

Bell tire will take reservations to purchase new tires but as for the free tire rotation they will not take reservations...

Read all 231 reviews

Discount Tire and Belle Tire Products and Services

Most reviewed product and services
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Customer Care (43 reviews)
  • Discount Tire Replacement (42 reviews)
  • Belle Tire Car Repair (27 reviews)
  • Belle Tire Customer Care (17 reviews)
  • Belle Tire Tire Installation (16 reviews)