PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bellacor and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bellacor
Macys

Bellacor and Macys Overview

Total reviews 56 1692
Company responses 4 0
Issues resolved 0 12

Bellacor and Macys Consumer Ratings

Rank
439 out of 1531 in Furniture and Decor category
78 out of 333 in Supermarkets and Malls category
Customer service
423 in category
75 in category
Exchange, Refund and Cancellation Policy
389 in category
65 in category
Product or Service Quality
307 in category
57 in category
Website
390 in category
56 in category

Bellacor and Macys Rating Details

Customer service
1 (24 reviews)
1.4 (490 reviews)
Reviewer's quote

I want to express my sheer frustration with the customer service at Bellacor. I ordered a *** jewelry armoire at the beginning of February. A beautiful piece of furniture that cost $1,400...

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...Sharon in Customer service assured me she would reissue the balance after Mgr ok. 4 months larer, still waiting..

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Exchange, Refund and Cancellation Policy
1 (23 reviews)
1.9 (371 reviews)
Reviewer's quote

... I'd never received one contact initiated by them, they'd had my funds for 2 months and no matter how much I love the set, I finally cancelled and requested a refund. I'd hand the money to someone homeless before allowing it to stay in their pocket. As an owner of a small business myself, I've never had such a horrible experien...

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...stating the carrier had an accident and it will ship to me on September 18, today I found out through the representative that it had been cancel with a full refund it really isnt about the money the question I had were, when the order went back to the warehouse why didnt they resend my items? Dont tell me you put them back in stock when they should have never been put back in stock...

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Product or Service Quality
1.4 (18 reviews)
2 (357 reviews)
Reviewer's quote

...The quality of the light fixture I ordered was cheap. The misleading description of this being a "restoration aged bronze" describes the glass only—the metal was spray painted brown (now discontinued). The mirror I ordered was also described as "aged" and had an industrial rough finish...

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...Called customer service numerous times. Got a person one time. She promised she would call back if we got disconnected...

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Website
1.6 (17 reviews)
2.2 (391 reviews)
Reviewer's quote

...I said exactly the same thing - and they just sent me notice that they wouldn't publish it because "it did not meet all of our website guidelines"!!..

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i have no way of knowing whether the package is late being delivered, because when i go to the website and enter the order number i got over the phone, it returns a system error message. i have no idea where my package is, when i should expect it, whether there's a delay. the company is run by...

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Bellacor and Macys Pros and Cons

Pros
  • Products they had available
  • Product
  • Lamp i was supposed to receive but never did
  • Sale prices
  • Product
  • Quality of products
Cons
  • Customer service
  • Dealing with customer service on an issue
  • Service
  • Poor customer service
  • Not getting employee assistance
  • Billing and customer service

Bellacor and Macys Most Positive Reviews

Top rated reviews
No votes
5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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No votes
5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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Bellacor and Macys Most Critical Reviews

Lowest rated reviews
1

They do not ship in the time table they tell you when you place the order. No communication when the order is delayed....

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1

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

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1

I ordered a kitchen cart before the holidays which arrived damaged. I called into customer service which was very helpfu...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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Bellacor and Macys Latest Reviews

Recent published reviews
1

I want to express my sheer frustration with the customer service at Bellacor. I ordered a *** jewelry armoire at the beg...

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No votes

It was fixed after talking to customer service

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1

Word to the wise, Do Not rate this company before receiving your purchase. I wish it was possible to give a rating of...

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3.5

I have been purchased something I received one of them I lost 2 package ups and USPS keeps making us losing a lot...

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Bellacor and Macys Products and Services

Most reviewed product and services
  • Bellacor Customer Care (9 reviews)
  • Bellacor Shipping Service (4 reviews)
  • Macys Account (112 reviews)
  • Macys Credit Card (105 reviews)
  • Macys Customer Care (98 reviews)