PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wen and Bella Serata as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wen
Bella Serata

Wen and Bella Serata Overview

Total reviews
1784
126
Company responses
0
0
Issues resolved
2
1

Wen and Bella Serata Consumer Ratings

Rank
129 out of 912 in Cosmetics and Personal Care category
317 out of 912 in Cosmetics and Personal Care category
Customer service
69 in category
192 in category
Website
97 in category
250 in category
Product or Service Quality
116 in category
237 in category
Price Affordability
181 in category
264 in category

Wen and Bella Serata Rating Details

Customer service
2 (242 reviews)
1.2 (47 reviews)
Reviewer's quote

...I called customer service and they instantly gave me my money back and made a claim. 3 yrs later while on vacation I tried a friends hair system and fell in love. I was really shocked to find out that it was wens mandarin italian fig...

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I made sure to call customer service to ENSURE that I was not going to be charged some recurring fee or signing up for a subscription that I didn't want. The phone agent just kept dodging the question and going on and on about how good the product was and that I wouldn't regret it. Stupidly, I...

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Website
2.4 (228 reviews)
1.3 (36 reviews)
Reviewer's quote

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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...) The phone number on the website goes to a recording and nobody answers. Fortunately, my credit card company disputed the charges and put a hold on paying them so even though there is literally no way to cancel my bogus "subscription" they'll never get another penny from me! ..

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Product or Service Quality
2 (223 reviews)
1.2 (46 reviews)
Reviewer's quote

Customer service was very helpful and courteous...

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For Bella product I only received once. And told nothing they could do about since it was passed history..

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Price Affordability
2 (212 reviews)
1.1 (45 reviews)
Reviewer's quote

...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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...This company, plus the other names they go under, need to be stopped and the principal , Courtney Price JAILED. Phone calls to STOP the monthly withdrawals from my Debit card have not worked..

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Wen and Bella Serata Pros and Cons

Pros
  • Smell
  • How it makes my hair feel and look
  • Product
  • Trial size came quickly no credible contact info
  • Take your
  • Product
Cons
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice
  • Scam - free trial just a way to get your card for future charges
  • Scam to get your credit card
  • I feel like i have been scammed

Wen and Bella Serata Most Positive Reviews

Top rated reviews
5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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4.9

I am thrilled with the products. My face feels like a baby's and is glowing.

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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No votes

Wen and Bella Serata Most Critical Reviews

Lowest rated reviews
1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

This was supposed to be a Free Trial jar with cost of shipping. This was no free jar, I am being charged for this cream...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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1

Initially, I cancelled my ordered but the persistent salesperson on the other end tried to tell me it was too late to...

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Wen and Bella Serata Latest Reviews

Recent published reviews
No votes

I just puchased a duo of 319, 32oz, and a gallon of bamboo and green tea as I regularly do on June of each year. The man...

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No votes

Please cancel order 1096957 which is Eye Rejuvenation Serum. Thank you Christie Kendrick

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No votes

I have tried numerous times to contact Wen to cancel my order and can not get through to anyone! I get beeps, gurgling,...

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No votes

called my bank, after investigating they watched my account and i kept calling fla # of bella. told them my bank was...

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Wen and Bella Serata Products and Services

Most reviewed product and services
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)
  • Bella Serata Cream Free Trial (40 reviews)
  • Bella Serata Free Trial (25 reviews)
  • Bella Serata Serum Free Trial (20 reviews)