PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bella Housewares and Hamilton Beach as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bella Housewares
Hamilton Beach

Bella Housewares and Hamilton Beach Overview

Total reviews
233
188
Company responses
0
0
Issues resolved
1
0

Bella Housewares and Hamilton Beach Consumer Ratings

Rank
60 out of 273 in Kitchen and Cooking category
37 out of 273 in Kitchen and Cooking category
Customer service
41 in category
24 in category
Product or Service Quality
45 in category
36 in category
Exchange, Refund and Cancellation Policy
31 in category
17 in category
Value for money
38 in category
29 in category

Bella Housewares and Hamilton Beach Rating Details

Customer service
1.3 (87 reviews)
1.6 (60 reviews)
Reviewer's quote

...Not professional and doesnt have good customer service..

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I ordered a bread maker from the Hamiltonbeach website, they immediately took my money and a month later no bread maker, if you use the website to contact customer service be ready to submit the form multiple times over an extended period of time, if you do become successful expect only a form...

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Product or Service Quality
1.2 (86 reviews)
1.5 (72 reviews)
Reviewer's quote

I can honestly say, I have never witnessed or seen more pathetic and awful customer service than what this company tries to offer. We bought a blender about a month-and-a-half ago, in the mixing cup is busted. No mixing cup means no blender...

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But I am trying to reach the top level Customer Service Manager or the CEO of the company. I have to write to you from INDIA because of the irresponsible response of your customer service team here in India. Below is the full description of the situation: I had to register a complaint about the...

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Exchange, Refund and Cancellation Policy
1.3 (66 reviews)
1.6 (54 reviews)
Reviewer's quote

...Please either i need refund or new product..

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...called them and waited 1 hour for them to tell me cut the cord send us a picture and will refund the money, did that and no refund , i wanted to send it back ,but they do not want it back. they know there product is worthless. that was 4 weeks ago no refund so i am out $129...

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Value for money
1.6 (65 reviews)
1.8 (58 reviews)
Reviewer's quote

...don't rotate my husband finally got it off then we can't get it to snap back on it doesn't turn right it's a *** set up all these companies charge all this money for *** products I'm not happy at all with this or the company I will not be buying any more of your products ever again I'd rather have a 5-year-old build me something cause that's the kind of work you guys show thanks for robbing...

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GE well I purchased an coffeepot I thought it was brand new but no itz refurbished and the *** don't work please give me a working pot or my money back itz hard out here for u rich people be taking from us poor also put that ur product is not new on the front of the box I DON'T DO REFURBISHED SORRY..

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Bella Housewares and Hamilton Beach Pros and Cons

Pros
  • Customer service useless
  • Product if it worked
  • Very good product
  • Liked when it worked
  • Flexibility to brew a pot and single serve
  • Quick response
Cons
  • Customer service
  • Customer service - neither the website or the phone number
  • Terrible company
  • Wasted money
  • I would never buy another hamilton beach product
  • Customer service

Bella Housewares and Hamilton Beach Most Positive Reviews

Top rated reviews
5

I just want to know what part of the air fryer can you put in the dishwasher?
Or is it better not to put any of it in the...

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5

A friend gave me a blender,i took some dishwashing liquid and wiped the base,the settings print disappeared and the...

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5

I have emailed Bella 3x and called. My husband I have a Bella double steamer and we would like replacement parts - the...

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5

I can't praise the customer service at Hamilton Beach enough. This is true authentic old school customer service with a...

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Bella Housewares and Hamilton Beach Most Critical Reviews

Lowest rated reviews
1

Do not buy the 2 year warranty, they nor Walmart will honor it. You cannot replace the carafe if you need to....

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1

I HAVE THE RECEIPT FOR PURCHASE OF MICROWAVE OVEN ON JULY 13, 2014. IT QUIT WORKING ON 12/1/2014. I CALLED CUSTOMER...

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1

Received a lovely 6 qt Bella slow cooker last year. Put it in the closet and when I tried to use it I realized that it...

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1

I have 3 different HB products and have had problems with all 3. Personal blender, lid cracked, emailed them pictures...

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Bella Housewares and Hamilton Beach Latest Reviews

Recent published reviews
No votes

Trying to register on line and having problems.

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3

Hi There,
I do not know if this will reach to the appropriate people. But I am trying to reach the top level Customer Ser...

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3

My Bella Instant Pot cord blew up while I was using it. The plug that goes into the pot made a cracking noise while...

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No votes

On light will flash on and off and then unit turns itself off before brewing coffee

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Bella Housewares and Hamilton Beach Products and Services

Most reviewed product and services
  • Bella Housewares Pressure Cooker (27 reviews)
  • Bella Housewares Coffee Maker (27 reviews)
  • Bella Housewares Air Fryer (24 reviews)
  • Hamilton Beach Coffee Maker (34 reviews)
  • Hamilton Beach Microwave (24 reviews)
  • Hamilton Beach Customer Care (9 reviews)