PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rogers Communications and Bell Canada as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rogers Communications
Bell Canada

Rogers Communications and Bell Canada Overview

Total reviews 406 90
Company responses 0 0
Issues resolved 5 0

Rogers Communications and Bell Canada Consumer Ratings

Rank
303 out of 1453 in Telecommunications category
287 out of 1453 in Telecommunications category
Customer service
173 in category
202 in category
Reliability
198 in category
161 in category
Price Affordability
325 in category
262 in category
Billing Practices
185 in category
168 in category

Rogers Communications and Bell Canada Rating Details

Customer service
1.5 (194 reviews)
1.4 (25 reviews)
Reviewer's quote

When ever I call customer service I always get someone with an accent that I cant understand so Im always asking them to repeat themselves and I can tell by their tone that they get frustrated cause Im constantly asking them and still never understand what theyre saying. So I never get my questions...

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...All their customer service reps seem like English is a rough second language To them which makes it even more frustrating. Im done with Bell..

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Reliability
1.5 (171 reviews)
1.6 (18 reviews)
Reviewer's quote

...Poor quality, poor reliability and awful service, like all phone company. That's it, I'll never get Roger phone, TV or even channels..

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this *** wifi averages 200 ms on discord and like 2000 ms on roblox and when i pvp in minecraft everyone *** stutters and then its so delayed get a life you *** losers i would use airplane mode instead of using this wifi. i just searched up something now and it takes like *** 100 years and my...

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Price Affordability
1.5 (170 reviews)
1.8 (21 reviews)
Reviewer's quote

I signed up via chat for 4 new phones and was told a price which we agreed upon. A month later I receive an invoice which is $50 more than what I was told. I called them and they cant do anything as they cant find the chat transcript (they dont keep them for their Third party agents is what I was...

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...and you are not locked into a contract like other companies and Bell loyalty will adjust your bill downward if you can prove to them there is a better price offered. Be reasonable!! I promote Bell all the way. I’ve been a follower of Bell for some 50+ years and am looking forward to their forthcoming...

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Billing Practices
1.5 (164 reviews)
1.6 (21 reviews)
Reviewer's quote

...If this keeps up I will discontinue my service and forget Rogers and Bell neither one is giving honest billing and customer service..

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Bell tries to screw everyone all the time in the billing- they bill you and tell you to call back when you get the bill so you will hopefully forget- after cancelling the billed me for the two receivers that were sitting in their warehouse, I waited to see if it would come off the bill as I knew...

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Rogers Communications and Bell Canada Pros and Cons

Pros
  • Rogers is dishonest
  • No pros
  • Nightmare
  • Usually try to help and they service my area
  • I billing
Cons
  • Poor customer service
  • I am disgust with rogers business ethnics and practices
  • Being mislead on coverage
  • Customer service
  • Unethical corporate behaviour
  • Customer relations

Rogers Communications and Bell Canada Most Positive Reviews

Top rated reviews
5

Bell stores in Regina SK suck. Each store seems to set there own prices and then when you come to set it up the prices a...

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5

Contract sign 14th Jan;2020 , ACC #53091**** SB Smart Can 95 Unltd 10GB $95.00 monthly, on 12th of March BELL store...

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5

Happy to say after awhile on the phone with 3+ representatives they gave me the price match and better plan
than I was...

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4.9

I have 3 services - WiFi, Phone and TV. I love FIBE TV because i hate the coaxial cables throughout the house.
What could...

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Rogers Communications and Bell Canada Most Critical Reviews

Lowest rated reviews
1

I have been a Rogers customer for more than 10 years. Just called them today to inquire about the pay as you go plan...

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1

I required home internet service. Called Bell Canada and setup a window for installation. The first time they didnt...

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1

The worst ever cell phone company to deal with. Over the past few years of being a rogers customer, I've had nothing...

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1

We have been with Bell for years, decades actually. At home we had land line, satellite and Internet services.
At our bu...

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Rogers Communications and Bell Canada Latest Reviews

Recent published reviews
1

If your cable and internet contract happens to end during these difficult times , expect Rogers to offer you the same...

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No votes

Will sort it out myself.

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2.4

When ever I call customer service I always get someone with an accent that I cant understand so Im always asking them...

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No votes

Internet issues..
Upgraded my modem on Oct 4, 2020, followed the set up steps that was given us it didn't work had to cal...

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Rogers Communications and Bell Canada Products and Services

Most reviewed product and services
  • Rogers Communications Internet Service (31 reviews)
  • Rogers Communications Mobile Phone Service (16 reviews)
  • Rogers Communications Phone Plan (13 reviews)
  • Bell Canada Phone Service (17 reviews)
  • Bell Canada Bundle (4 reviews)
  • Bell Canada Internet Service (2 reviews)