PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bell Canada and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bell Canada
Comcast

Bell Canada and Comcast Overview

Total reviews
76
4055
Company responses
0
0
Issues resolved
0
17

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4055 reviews. It is 3979 reviews more than Bell Canada received since Aug 27, 2008.

Bell Canada and Comcast Consumer Ratings

Rank
216 out of 1908 in Telecommunications category
254 out of 1908 in Telecommunications category
Customer service
154 in category
229 in category
Diversity of Products or Services
118 in category
194 in category
Website
259 in category
212 in category

According to consumer ratings and reviews, Bell Canada ranks 38 points higher in the Telecommunications category than Comcast. People gave Bell Canada 1.5 stars for Customer service criterion in Telecommunications category and it is 416 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 341 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Bell Canada has a higher rating than Comcast. Regarding Website criterion, consumers gave Bell Canada 1.6 stars and it is 55% greater than other in category. Comcast however was rated 1.8 stars and it is 63% greater than other in category.

Bell Canada and Comcast Rating Details

Customer service
1.5 (19 reviews)
1.3 (943 reviews)
Reviewer's quote

If the phone is unlimited, and only a hour was used on the pc; how could 10 g possibly be used? The customer service agent I spoke to b4 this last one refused to let me talk to a supervisor as she had tried to explain it to me and unless I had a valid reason in her mind she wouldn’t transfer me....

Jayson

...when I called customer service they refused to credit me any monies. After being fed up with many issues (cable and phone, mobile phone. ) I decided to cancel my bundle because I was under a contract for 2 years...

gabby c
Diversity of Products or Services
2.1 (18 reviews)
1.8 (866 reviews)
Reviewer's quote

...I have not and will never use Bell services again. Their representatives do not follow through on their promises to bring the cost of their services down. They have turned my account over to a collection agency (in Winnipeg) and are requesting $398...

PissedConsumer1517512

Comcast has refused to address this issue by issuing a credit or reconnecting internet services at this address. Additionally, COMCAST accidentally disconnected service at my new location as well in spite of the fact I am paying for these services. When it was reconnected I was charged $70 for a...

steve w
Website
1.6 (17 reviews)
1.8 (759 reviews)
Reviewer's quote

They overbilled me for 8 services that were "included" in my bundle, easily verified by visiting their OWN sales website, and over about 4 weeks of horrific phone calls to unbelievably obtuse and untrained hep lines, Bell agents were NEVER able to retain the following information, even as the call...

PissedConsumer712948

...When Microsoft called me, they put my yahoo account on my Comcast website and I was able to receive and send fine through them. I work at home, so after a lot of begging they sent someone out. This person was clueless and said he didn't know why they sent him...

Mary B

Bell Canada and Comcast Pros and Cons

Pros
  • Usually try to help and they service my area
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Customer service
  • Unethical corporate behaviour
  • Do not provide whayt eas offered
  • Poor customer service
  • Service
  • Outrageously high prices

Bell Canada and Comcast Most Positive Reviews

Top rated reviews
4.9

I have 3 services - WiFi, Phone and TV. I love FIBE TV because i hate the coaxial cables throughout the house.
What could...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Bell Canada and Comcast Most Critical Reviews

Lowest rated reviews
1

I required home internet service. Called Bell Canada and setup a window for installation. The first time they didnt...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Bell Canada and Comcast Latest Reviews

Recent published reviews
1.8

spent 1.5 hours to negotiate. call hung up when time to finish the deal. they send quote confirmations with no amount....

Read all 76 reviews

I was trying to explain something to the customer service lady and I
had to explain to her five times. She could not get...

Read all 4055 reviews

Bell Canada and Comcast Products and Services

Most reviewed product and services
  • Bell Canada Phone Service (15 reviews)
  • Bell Canada Account (10 reviews)
  • Bell Canada Customer Care (8 reviews)
  • Comcast Internet Service (766 reviews)
  • Comcast Bundle (220 reviews)
  • Comcast Tv Service (216 reviews)