PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bell Canada and Comcast as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bell Canada
Comcast

Bell Canada and Comcast Overview

Total reviews
75
4029
Company responses
0
0
Issues resolved
0
16

Comcast was first mentioned on PissedConsumer on Aug 2, 2007 and since then this brand received 4029 reviews. It is 3954 reviews more than Bell Canada received since Aug 27, 2008.

Bell Canada and Comcast Consumer Ratings

Rank
215 out of 1946 in Telecommunications category
254 out of 1946 in Telecommunications category
Customer service
143 in category
237 in category
Diversity of Products or Services
118 in category
197 in category
Website
258 in category
210 in category

According to consumer ratings and reviews, Bell Canada ranks 39 points higher in the Telecommunications category than Comcast. People gave Bell Canada 1.5 stars for Customer service criterion in Telecommunications category and it is 422 points higher than the worst rated brand in this category. At the same time, Comcast was rated 1.3 stars for Customer service criterion in this category and it is 328 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Bell Canada has a higher rating than Comcast. Regarding Website criterion, consumers gave Bell Canada 1.6 stars and it is 54% greater than other in category. Comcast however was rated 1.8 stars and it is 63% greater than other in category.

Bell Canada and Comcast Rating Details

Customer service
1.5 (18 reviews)
1.3 (929 reviews)
Reviewer's quote

If the phone is unlimited, and only a hour was used on the pc; how could 10 g possibly be used? The customer service agent I spoke to b4 this last one refused to let me talk to a supervisor as she had tried to explain it to me and unless I had a valid reason in her mind she wouldn’t transfer me....

Jayson

Right from the beginning when I got Xfinity service at my new home in northeast FL in Sept. , I had problems with the video pixellating and errors preventing me from accessing channels. It got so bad that I was forced to do a full system reset every day (and a reset often didn't even resolve the...

Diane G
Diversity of Products or Services
2.1 (18 reviews)
1.8 (855 reviews)
Reviewer's quote

We are forced to use Bell Canada since our condo in Toronto has a contract with them. They have installed their new fibre network service. It is constantly breaking down. They refuse to send out a repairman but insist they can do the repairs over the phone. Our TV, telephone and WiFi are constantly...

Hazel M

Brought three new lines too comcast from verizon. Was supposed to get $100 a line. Had thirty days to upgrade device for $250. They never activated one of the lines went back after a week and they put a new sim card in and called the line existing so that cheated me out of both rebates.

PissedConsumer1713964
Website
1.6 (17 reviews)
1.8 (747 reviews)
Reviewer's quote

They overbilled me for 8 services that were "included" in my bundle, easily verified by visiting their OWN sales website, and over about 4 weeks of horrific phone calls to unbelievably obtuse and untrained hep lines, Bell agents were NEVER able to retain the following information, even as the call...

PissedConsumer712948

...When Microsoft called me, they put my yahoo account on my Comcast website and I was able to receive and send fine through them. I work at home, so after a lot of begging they sent someone out. This person was clueless and said he didn't know why they sent him...

Mary B

Bell Canada and Comcast Pros and Cons

Pros
  • Usually try to help and they service my area
  • When it works its good
  • Internet speed
  • Internet service
Cons
  • Customer service
  • Unethical corporate behaviour
  • Do not provide whayt eas offered
  • Poor customer service
  • Service
  • Outrageously high prices

Bell Canada and Comcast Most Positive Reviews

Top rated reviews
4.9

I have 3 services - WiFi, Phone and TV. I love FIBE TV because i hate the coaxial cables throughout the house.
What could...

5

When my service was set up, Comcast installed without my consent or permission a modem for the phone service. I...

Bell Canada and Comcast Most Critical Reviews

Lowest rated reviews
1

I required home internet service. Called Bell Canada and setup a window for installation. The first time they didnt...

1

I am at my wits end trying resolve some Comcast billing issues and overcharging on my account, after trying the normal c...

Bell Canada and Comcast Latest Reviews

Recent published reviews

I cancelled my bell phone and went with rodgers.my last bill went from 200 to 700.they hit me with a 500 disconection...

Read all 75 reviews

Need to begin new account again

Read all 4029 reviews

Bell Canada and Comcast Products and Services

Most reviewed product and services
  • Bell Canada Phone Service (15 reviews)
  • Bell Canada Account (10 reviews)
  • Bell Canada Customer Care (7 reviews)
  • Comcast Internet Service (765 reviews)
  • Comcast Bundle (219 reviews)
  • Comcast Tv Service (216 reviews)