PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and Belk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
Belk

Kohls and Belk Overview

Total reviews
1478
95
Company responses
1
0
Issues resolved
15
0

Kohls was first mentioned on PissedConsumer on Dec 3, 2007 and since then this brand received 1478 reviews. It is 1383 reviews more than Belk received since Jan 6, 2010.

Kohls and Belk Consumer Ratings

Rank
53 out of 614 in Supermarkets and Malls category
262 out of 4574 in E-commerce category
Customer service
64 in category
255 in category
Website
58 in category
298 in category
Discounts and Special Offers
35 in category
229 in category

Kohls and Belk Rating Details

Customer service
1.5 (512 reviews)
1.6 (38 reviews)
Reviewer's quote

I tried calling customer service to get help with a return, but they informed me that I had to take the items to the store. Since this was in no way my fault, I asked to speak with customer relations, only to be told that there is no way to contact them. They wanted to send out replacement items,...

Marta

My wife and i had an anniversary so we went shopping at the Belk store at Coastal Mall Myrtle Beach,SC. This is our hometown store. We viewed jewelry. My wife liked a ring that was Diamond and Opal.I asked her to do her shopping in the womens clothes. She knows I dont particularly care for dragging...

BOBBY K
Website
2.1 (452 reviews)
2.6 (28 reviews)
Reviewer's quote

A horrible website...

RITA J

Got on Belks website and they were selling boots at 14. 99 a pr. I bought 9 pair...

PissedConsumer1214110
Discounts and Special Offers
2.7 (421 reviews)
2.4 (29 reviews)
Reviewer's quote

Shipped an item back to Kohl’s and it was never refunded. Call and provided tracking number and the employee lied and said it was refunded, but 7 months later, I see no refund. Found out that they do this on a regular basis to other people. The employee made it very clear that he was not going to...

Shanyla

I had purchased a watch from Belk site and week have passed they still have not shipped so I called them 4 times and they had told me I couldn't cancel my order even if they have not shipped yet. I think they advertise items that they don't have and once they receive an order they scramble to find...

Simon L

Kohls and Belk Pros and Cons

Pros
  • Shopping there
  • Good deals
  • Pathetic
  • Belk online offers great deals and variety
  • Easy purchase
  • 10 dollar belk rewards
Cons
  • Customer service
  • Online ordering
  • Employees and management
  • Customer service
  • Terrible customer service
  • Staffs approach to problems

Kohls and Belk Most Positive Reviews

Top rated reviews
5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

5

I had the receipt! Ive talk to store manager before and she told me that i can return anything at any station...So...

Kohls and Belk Most Critical Reviews

Lowest rated reviews
1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

1

I was harrassed by Jonathon Jennings at West Town mall belk where I was falsely accused of shoplifting. I was...

Kohls and Belk Latest Reviews

Recent published reviews
3.9

I have been a loyal Kohls customer for many years and placed many online orders. I order online because it is difficult...

Read all 1478 reviews
1

AngryI was sent one boot. Then when I called they told me they would send me a return label to send them back and...

Read all 95 reviews

Kohls and Belk Products and Services

Most reviewed product and services
  • Kohls Customer Care (168 reviews)
  • Kohls Shipping Service (102 reviews)
  • Kohls Credit Card (81 reviews)
  • Belk Customer Care (19 reviews)
  • Belk Manager (6 reviews)
  • Belk Deal (4 reviews)