PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and Belk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
Belk

Kohls and Belk Overview

Total reviews
1503
98
Company responses
1
0
Issues resolved
15
0

Kohls was first mentioned on PissedConsumer on Dec 3, 2007 and since then this brand received 1503 reviews. It is 1405 reviews more than Belk received since Jan 6, 2010.

Kohls and Belk Consumer Ratings

Rank
54 out of 482 in Supermarkets and Malls category
269 out of 4213 in E-commerce category
Customer service
60 in category
257 in category
Website
56 in category
300 in category
Discounts and Special Offers
32 in category
225 in category

Kohls and Belk Rating Details

Customer service
1.5 (520 reviews)
1.6 (38 reviews)
Reviewer's quote

I have called customer service many times and they take no responsibility to get in contact with me. I am canceling my credit card with them I will no longer shop at Kohl's and I will spread the word of how they will not help a customer that has always paid on time until a mistake was made. I did...

Ammy

...Calls to customer service and was told to fax a copy of the PAO. OK, done. Still not closed 3 months later...

Lynn P
Website
2.1 (460 reviews)
2.6 (28 reviews)
Reviewer's quote

A horrible website...

RITA J

Got on Belks website and they were selling boots at 14. 99 a pr. I bought 9 pair...

PissedConsumer1214110
Discounts and Special Offers
2.7 (428 reviews)
2.4 (29 reviews)
Reviewer's quote

...Because I have a new phone # I can only do so by writing a special letter to make the request. Are you trying to do business in the dark ages??? You've just lost a good charge customer. Audrey Barnell - you have all my information including my SS#..

PissedConsumer1723918

:angry:I was sent one boot. Then when I called they told me they would send me a return label to send them back and return the one boot. So now I cant get the boots because they are not in stock.

PissedConsumer1725659

Kohls and Belk Pros and Cons

Pros
  • Good deals
  • Shopping there
  • Pathetic
  • Belk online offers great deals and variety
  • Easy purchase
  • 10 dollar belk rewards
Cons
  • Customer service
  • Online ordering
  • Employees and management
  • Customer service
  • Untrained customer service
  • Terrible customer service

Kohls and Belk Most Positive Reviews

Top rated reviews
5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

5

I had the receipt! Ive talk to store manager before and she told me that i can return anything at any station...So...

Kohls and Belk Most Critical Reviews

Lowest rated reviews
1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

1

I was harrassed by Jonathon Jennings at West Town mall belk where I was falsely accused of shoplifting. I was...

Kohls and Belk Latest Reviews

Recent published reviews
1.4

My brother bought me a gift card for Christmas. I ordered some things 12/30/19. 2 weeks later I received an email that...

Read all 1503 reviews

I was unable to speak to an individual nor was I able to make a payment with my debit card. I have misplaced my Belks...

Read all 98 reviews

Kohls and Belk Products and Services

Most reviewed product and services
  • Kohls Customer Care (174 reviews)
  • Kohls Shipping Service (105 reviews)
  • Kohls Credit Card (81 reviews)
  • Belk Customer Care (19 reviews)
  • Belk Manager (6 reviews)
  • Belk Deal (4 reviews)