PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Belk and Kohls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Belk and Kohls Overview

Total reviews
Company responses
Issues resolved

Kohls was first mentioned on PissedConsumer on Dec 3, 2007 and since then this brand received 1479 reviews. It is 1384 reviews more than Belk received since Jan 6, 2010.

Belk and Kohls Consumer Ratings

262 out of 4576 in E-commerce category
53 out of 614 in Supermarkets and Malls category
Customer service
255 in category
62 in category
Exchange, Refund and Cancellation Policy
135 in category
42 in category
Product or Service Quality
183 in category
41 in category

Belk and Kohls Rating Details

Customer service
1.6 (38 reviews)
1.5 (513 reviews)
Reviewer's quote

My wife and i had an anniversary so we went shopping at the Belk store at Coastal Mall Myrtle Beach,SC. This is our hometown store. We viewed jewelry. My wife liked a ring that was Diamond and Opal.I asked her to do her shopping in the womens clothes. She knows I dont particularly care for dragging...


I tried calling customer service to get help with a return, but they informed me that I had to take the items to the store. Since this was in no way my fault, I asked to speak with customer relations, only to be told that there is no way to contact them. They wanted to send out replacement items,...

Exchange, Refund and Cancellation Policy
2.2 (31 reviews)
2 (410 reviews)
Reviewer's quote

In my above review i gave Belk of Vidalia a 5 star rating. Even though i feel EXTREMELY upset, embarassed, and humilated i feel that i had to be honest to the Belk of Vidalia. Ga. They have a wonderful staff snd always helpful and polite.


I placed an online order for 42.42 and was charged an additional 64 dollars in authorization charges. This has overdrawn my account and no one will submit a request to my bank that will allow them to release those funds.

Product or Service Quality
2.3 (30 reviews)
2.2 (395 reviews)
Reviewer's quote

I bought a Christmas tree at the end of the season and some of the lights are not working.


Thought I would give Kohl’s one more chance...I’m a sucker for discounts. I had a 30 percent off, $10 and $5 off. Manager said I could use all of them. So I get in long line, guy rings me up and when he takes off my last discount it INCREASED what I owed rather than decreasing it. I told him never...

Candace K

Belk and Kohls Pros and Cons

  • Belk online offers great deals and variety
  • Easy purchase
  • 10 dollar belk rewards
  • Shopping there
  • Good deals
  • Pathetic
  • Customer service
  • Terrible customer service
  • Staffs approach to problems
  • Customer service
  • Online ordering
  • Employees and management

Belk and Kohls Most Positive Reviews

Top rated reviews

I had the receipt! Ive talk to store manager before and she told me that i can return anything at any station...So...


Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

Belk and Kohls Most Critical Reviews

Lowest rated reviews

I was harrassed by Jonathon Jennings at West Town mall belk where I was falsely accused of shoplifting. I was...


For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

Belk and Kohls Latest Reviews

Recent published reviews

AngryI was sent one boot. Then when I called they told me they would send me a return label to send them back and...

Read all 95 reviews

Today I received a text informing me of my kohls package being delivered @11:37am. When I arrived back at my house...

Read all 1479 reviews

Belk and Kohls Products and Services

Most reviewed product and services
  • Belk Customer Care (19 reviews)
  • Belk Manager (6 reviews)
  • Belk Deal (4 reviews)
  • Kohls Customer Care (168 reviews)
  • Kohls Shipping Service (103 reviews)
  • Kohls Credit Card (81 reviews)