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Belk
Kohls

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Belk

Belk

2.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 85 TOTAL REVIEWS
Rank
265 out of 4537
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    07:03
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
17 reviews
2.3
5 reviews
3.1
4 reviews
Kohls

Kohls

2.1
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1413 TOTAL REVIEWS
Rank
56 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    616
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    06:34
  • ISSUES RESOLVED
    39%
Top Products and Services
2.3
155 reviews
2.5
99 reviews
1.8
75 reviews

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Anonymous
#1634738

Two very different stores. Kohl’s sales don’t please us.

Everything I bought went on sale so I paid more than I should have. When I returned Jeans, they wanted to give me about $10 on jeans I paid more than $3 for.

The return was 4 weeks later. No receipt, so much hassle.

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