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Belk

2.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 82 TOTAL REVIEWS
Rank
232 out of 4482
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    07:03
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
17 reviews
2.3
5 reviews
3.1
4 reviews

Kohls

2.2
?

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  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1379 TOTAL REVIEWS
Rank
49 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    490
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    06:34
  • ISSUES RESOLVED
    39%
Top Products and Services
2.3
148 reviews
2.5
98 reviews
2.2
73 reviews

How would you compare Belk vs Kohls?

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Anonymous
#1634738

Two very different stores. Kohl’s sales don’t please us.

Everything I bought went on sale so I paid more than I should have. When I returned Jeans, they wanted to give me about $10 on jeans I paid more than $3 for.

The return was 4 weeks later. No receipt, so much hassle.

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