PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Belk and Dillards as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Belk and Dillards Overview

Total reviews
Company responses
Issues resolved

Dillards was first mentioned on PissedConsumer on Oct 26, 2009 and since then this brand received 143 reviews. It is 48 reviews more than Belk received since Jan 6, 2010.

Belk and Dillards Consumer Ratings

262 out of 4570 in E-commerce category
280 out of 2469 in Footwear and Clothing category
Customer service
254 in category
191 in category
Exchange, Refund and Cancellation Policy
135 in category
174 in category
Product or Service Quality
183 in category
184 in category

Belk and Dillards Rating Details

Customer service
1.6 (38 reviews)
1.8 (47 reviews)
Reviewer's quote

My wife and i had an anniversary so we went shopping at the Belk store at Coastal Mall Myrtle Beach,SC. This is our hometown store. We viewed jewelry. My wife liked a ring that was Diamond and Opal.I asked her to do her shopping in the womens clothes. She knows I dont particularly care for dragging...


...She told me if it was, then a customer had put it there. I pointed out to her that all the wallets were on the sale rack, and she told me they were not. I said to her that she is calling me a liar than! She said she wasn't, and I said she sure was...

Exchange, Refund and Cancellation Policy
2.2 (31 reviews)
1.8 (44 reviews)
Reviewer's quote

In my above review i gave Belk of Vidalia a 5 star rating. Even though i feel EXTREMELY upset, embarassed, and humilated i feel that i had to be honest to the Belk of Vidalia. Ga. They have a wonderful staff snd always helpful and polite.


Do not believe their return policy. They took my item and came back and put a spot on it deliberately. I will never shop Dillard’s and Pembroke Pines Fl should be ashamed of how their employees treat people...

Chris R
Product or Service Quality
2.3 (30 reviews)
2.2 (40 reviews)
Reviewer's quote

I bought a Christmas tree at the end of the season and some of the lights are not working.


...I will never buy another product of yours and will not recommend your product..

Michelle S

Belk and Dillards Pros and Cons

  • Belk online offers great deals and variety
  • Easy purchase
  • 10 dollar belk rewards
  • Dillards department store
  • Usual lady at clarins the sweet one with the brunette hair
  • Sales associate
  • Customer service
  • Terrible customer service
  • Staffs approach to problems
  • Customer service
  • Very poor customer service
  • Return policy

Belk and Dillards Most Positive Reviews

Top rated reviews

I had the receipt! Ive talk to store manager before and she told me that i can return anything at any station...So...


We were in the Richland Mall in waco, Tx today. I had the pleasure of meeting the most polite, courteous, and knowledge...

Belk and Dillards Most Critical Reviews

Lowest rated reviews

I was harrassed by Jonathon Jennings at West Town mall belk where I was falsely accused of shoplifting. I was...


The rude employees at the clinique area were applying makeup to someone and totally ignored me. There were at least 5...

Belk and Dillards Latest Reviews

Recent published reviews

AngryI was sent one boot. Then when I called they told me they would send me a return label to send them back and...

Read all 95 reviews

Yesterday, on December 8th, my wife and I went to the Dillards at the Melbourne Square Mall in Melbourne, Florida. She w...

Read all 143 reviews

Belk and Dillards Products and Services

Most reviewed product and services
  • Belk Customer Care (19 reviews)
  • Belk Manager (6 reviews)
  • Belk Deal (4 reviews)
  • Dillards Manager (25 reviews)
  • Dillards Customer Care (16 reviews)
  • Dillards Account (10 reviews)