PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Belfor and Paul Davis Restoration as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Belfor
Has Verified Representatives
1.3
Belfor
Paul Davis Restoration

Belfor and Paul Davis Restoration Overview

Total reviews 19 217
Company responses 1 0
Issues resolved 0 1

Belfor and Paul Davis Restoration Consumer Ratings

Rank
35 out of 180 in Restoration, Renovation and Remodeling category
22 out of 180 in Restoration, Renovation and Remodeling category
Customer service
24 in category
19 in category
Advertised vs Delivered
19 in category
16 in category
Product or Service Quality
27 in category
20 in category
Price Affordability
27 in category
20 in category

Belfor and Paul Davis Restoration Rating Details

Customer service
1.3 (10 reviews)
1.7 (89 reviews)
Reviewer's quote

Most of the people I worked with were lazy and did *** jobs, so I would either correct them, or re-do it myself as my job was to help customers and make sure they were satisfied. I made sure I ask questions to avoid making mistakes when it came to packing things. Like making sure if the customers...

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...Paul Davis Customer Service is crap for being such a large company. You made it very clear that our project was last priority..

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Advertised vs Delivered
1 (8 reviews)
1.1 (44 reviews)
Reviewer's quote

Hire in February 2018 to restore a home post fire, and they still have not completed the job and it is 2/28/2020. They do not show up on the days they are scheduled to the work. The work they do complete is sloppy and substandard. They are rude and argue with you when you ask them to correct...

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We had an ac/ heater fire that did alot of smoke damage in the house ad well as the garage. These people spent 5 days cleaning 1-3 workers at a time. Never even cleaned the garage smoke, barely cleaned our home. A couple if months after they were done, we noticed when daylite savings came and we...

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Product or Service Quality
1 (8 reviews)
1.7 (83 reviews)
Reviewer's quote

BELFOR Grand Rapids, MIWe had a house fire 12/2017. Belfor sent out subcontractor right away. This is where the positives end. Unfortunately, they did improper work, took unsafe shortcuts and Belfor ended up firing them and promised to finish the work promptly and properly. It took them several...

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The owner and HR person from Paul Davis at first paid great lip service to the fact that nobody wanted to get to the bottom of this situation more than them and said they would help in any way they could. At the end of the day, they weren’t even willing to give me a list of names of employees who...

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Price Affordability
1 (8 reviews)
1.8 (68 reviews)
Reviewer's quote

My insurance company contacted belfor as a result of a flood in my basement. When they came out I assumed their services were covered by the insurance company. Once it was determined that insurance would not cover the water damages they packed up their equipment and left. Now 2 months later I...

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...The work done is nowhere near the price. They work very closely with insurance companies. Be very careful...

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Belfor and Paul Davis Restoration Pros and Cons

Pros
  • Responded right away at beginning of claim
  • Progressive conversations with leaders
  • How friendly they were when i signed contract
  • How professional and informative the team was
  • Friendly personnel
  • Were nice
Cons
  • Terrible customer service
  • Shoddy work
  • Lack of professionalism
  • Being ripped off
  • Poor sub-contractor
  • Poor job

Belfor and Paul Davis Restoration Most Positive Reviews

Top rated reviews
No votes
5

This response was emailed to this consumer on September 10, 2014:

On September 8, I received your lette...

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No votes
5

I've recently had water damage to my basement and as soon as i called my insurance company Paul Davis was here at my...

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Belfor and Paul Davis Restoration Most Critical Reviews

Lowest rated reviews
1

On December 21 2015 at 11:20 AM we had a house fire. Our house insurance is with Johnson Insurance. They hired Belfor Re...

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1

(This is a letter we just sent out today.)

Tim Robinson, Chief Executive Officer
Paul Davis Restoration
5210 Belfort Ro...

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1

Hired them to handle hail damage to my home. This included reroofing, painting, structural damage, etc. I found them to...

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1

I to had to babysit them every day. They said it would be 2-3 months for me to get back in my house after a 15 min...

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Belfor and Paul Davis Restoration Latest Reviews

Recent published reviews
1

I am in process of having my home restored
I have sewer damage under my kitchen floor
It resulted in a lot of damage
I have...

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No votes

Hired them five years ago. Siding they put on came off as soon as it was put on. They came back to fix some but not all...

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1

My insurance company contacted belfor as a result of a flood in my basement. When they came out I assumed their...

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1

They stole everything in my house their tile work was uneven they charged six thousand dollars to add a bath and never e...

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Belfor and Paul Davis Restoration Products and Services

Most reviewed product and services
  • Belfor Restoration (5 reviews)
  • Belfor Fire Damage Restoration (5 reviews)
  • Belfor Water Damage Restoration (3 reviews)
  • Paul Davis Restoration Restoration (95 reviews)
  • Paul Davis Restoration Water Damage Restoration (17 reviews)
  • Paul Davis Restoration Fire Damage Restoration (10 reviews)