PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sherwin Williams and Behr as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sherwin Williams
Behr

Sherwin Williams and Behr Overview

Total reviews
234
645
Company responses
0
0
Issues resolved
1
4

Behr was first mentioned on PissedConsumer on Jul 26, 2008 and since then this brand received 645 reviews. It is 411 reviews more than Sherwin Williams received since May 31, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Behr customer support team than with Sherwin Williams customer service.

Sherwin Williams and Behr Consumer Ratings

Rank
34 out of 445 in Building Products category
56 out of 445 in Building Products category
Customer service
34 in category
30 in category
Product or Service Quality
32 in category
49 in category
Price Affordability
46 in category
63 in category

According to consumer ratings and reviews, Sherwin Williams ranks 22 points higher in the Building Products category than Behr. People gave Sherwin Williams 1.7 stars for Customer service criterion in Building Products category and it is 84 points higher than the worst rated brand in this category. At the same time, Behr was rated 1.8 stars for Customer service criterion in this category and it is 88 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sherwin Williams has a higher rating than Behr. Regarding Price Affordability criterion, consumers gave Sherwin Williams 2.2 stars and it is 61% greater than other in category. Behr however was rated 1.9 stars and it is 53% worse than other in category.

Sherwin Williams and Behr Rating Details

Customer service
1.7 (98 reviews)
1.8 (176 reviews)
Reviewer's quote

...He said that he couldn’t cut samples! Are you kidding me? I couldn’t get out of that store fast enough! Worse customer service ever! There was no one in the store beside me the whole time I was there, except the worker sitting on a stool on his cell phone. I can see why! Blah! What a waste of time!..

Lisa F

I’m extremely HAPPY with Customer Service they addressed my issues and took care of the problem. Thank You very much. To the Representive that took care of this most current issue...

PissedConsumer1668618
Product or Service Quality
1.9 (85 reviews)
1.5 (239 reviews)
Reviewer's quote

...I, the customer, am also a service member of the United States Navy and between civilian and military duties, have no time for this unprofessionalism..

Rayshaun

...This product should be CLEARLY label as no suitable for wood. ::..

Susan C
Price Affordability
2.2 (74 reviews)
1.9 (212 reviews)
Reviewer's quote

...so I have to pay $75 a gallon full price or should I say fool price. Last time I will ever buy paint at Sherwin Williams. I should have gone with Valspar to start with...

Casie

...You can get a really good Benjamin Moore paint for the same price you pay for that behr crap!!!!! Home Depot needs to drop behr and start selling Benjamin Moore they started selling PPG that's way better than Behr!!!..

Tyrease

Sherwin Williams and Behr Pros and Cons

Pros
  • Products
  • Friendly staff
  • Custom match of colors
  • Looked great at first
  • Looked good when first applied
  • Lots of home depot stores around
Cons
  • Paint
  • False information
  • Customer service
  • Paint quality
  • Quality
  • Deckover paint

Sherwin Williams and Behr Most Positive Reviews

Top rated reviews
5

Super paint is very difficult to apply. Even keeping a wet edge does not solve the flashing and roller marks. I...

5

we did our deck and railings, now its a mess. its peeling in different spots, some places worse then others. not very...

Sherwin Williams and Behr Most Critical Reviews

Lowest rated reviews
1

We applied Deckscapes last year at Thanksgiving and this year it is worn off in so many spots. It looks terrible. Not...

1

I'm currently applying DeckOver on a customers deck that they had started.I read the application instructions and they...

Sherwin Williams and Behr Latest Reviews

Recent published reviews
1

New house, under warranty, defective carpet &;; transition strips with tacks sticking up cutting my children's...

Read all 234 reviews

The paint peels like its a thin layer of vinyl. Whether you pull off the tape when paint is wet or dry it just peels...

Read all 645 reviews

Sherwin Williams and Behr Products and Services

Most reviewed product and services
  • Sherwin Williams Paint (105 reviews)
  • Sherwin Williams Customer Care (25 reviews)
  • Sherwin Williams Manager (20 reviews)
  • Behr Paint (276 reviews)
  • Behr Deckover Deck Paint (138 reviews)
  • Behr Premium Deckover Deck Paint (73 reviews)