Jeld Wen vs Behr: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeld Wen and Behr as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Jeld Wen

1.5

Behr

1.7

Jeld Wen

Behr

Jeld Wen and Behr Overview

Total reviews

209

654

Company responses

Issues resolved

Jeld Wen and Behr Consumer Ratings

Rank

56 out of 222 in Windows and Doors category

54 out of 305 in Building Products category

Product or Service Quality

37 in category

48 in category

Customer service

36 in category

31 in category

Value for money

35 in category

44 in category

Warranty

35 in category

26 in category

Jeld Wen and Behr Rating Details

Product or Service Quality

1.2 (109 reviews)

1.5 (245 reviews)

Reviewer's quote

...After sales service is silent, non existent and I'm stuck with the mess. This has gone on for 2 years but was reported shortly after delivery. Lowes rep took pictures...

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...Then I went online to do some research on the product and learned about the class action lawsuit against this product a year or so ago. I contacted the Behr rep at my local Home Depot, but have not heard back yet. This product shouldn't even be on the shelves..

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Customer service

1.2 (106 reviews)

1.8 (181 reviews)

Reviewer's quote

Given the extremely low quality, coupled with the abysmal customer service, my advice is, if given a choice, Run, don't walk away from Jeld-Wen windows! In a previous home, we replaced 31 windows with products made by Amerimax. They are outstanding! Solid construction, very Low-E glass, excellent...

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I’m extremely HAPPY with Customer Service they addressed my issues and took care of the problem. Thank You very much. To the Representive that took care of this most current issue...

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Value for money

1.5 (99 reviews)

1.4 (168 reviews)

Reviewer's quote

...I am losing money and sleep. JELD-WEN is a massive production machine with no heart for their customers or their own employees based on reviews. Home Depot employees have no motivation or power to intervene even tho they sell the doors..

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...I worked too hard and paid good money for it to look like this. I'm very disappointed with this product. I would NEVER buy again...

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Warranty

1.2 (91 reviews)

1.5 (124 reviews)

Reviewer's quote

We have gone through the warranty department to have the door replaced - but as we need to have the door remade anyway and have had such a hassle during their process, we kindly request that when the door is remade, they don't put divider slats into the glass, but they have refused. We want to make...

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painted my old deck last early fall, using the recommended procedure printed on the can and this spring it is all peeling off. Going to take a lot of work to scrape and repaint where is the warranty?

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Jeld Wen and Behr Pros and Cons

Pros

Price
Nice looking door
Inexpensive

Looked great at first
Looked good when first applied
Lots of home depot stores around

Cons

Non existent customer service
Lack of care or concern for customer new business
Lack of problem resolution

Paint quality
Quality
Deckover paint

Jeld Wen and Behr Most Positive Reviews

Top rated reviews

My window of 4 years began to condinsate on the inside.i called customer service and after a short wait the very nice...

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we did our deck and railings, now its a mess. its peeling in different spots, some places worse then others. not very...

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4.5

I had Jeld-Weld windows installed in my entire house. Using a company from southern Iowa. Can not remember the name....

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Like many others not pleased with the Deck Over product. Followed manufacturers instructions. Bubbled the very next...

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Jeld Wen and Behr Most Critical Reviews

Lowest rated reviews

I PURCHASED A JELD WEN DOOR FROM HD IT WAS 1.5 MONTHS LATE FROM DELIVERY DATE . WHEN DOOR DID ARRIVE IT WAS COVERED IN...

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I'm currently applying DeckOver on a customers deck that they had started.I read the application instructions and they...

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I purchased a JELD-WEN fiberglass exterior front door from Bay Area Molding & Door which installed the door for me i...

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I bought 15 gallons of Behr Deck Over but only sent in one rebate form for $5.00. (Rebate hadn't started yet) Needed...

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Jeld Wen and Behr Latest Reviews

Recent published reviews

3.1

Over the course of 9 months, we ordered a Jeld-Wen door through home depot. The first time the installer came to our...

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I recently coated a concrete patio deck floor with Behr Deckover and it bubbled in a few days. Then I went online to do...

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3.2

Window is cracked needs replaced

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Ive painted garage floors before but Ive always used rustolium. Decided to go for the more expensive product this time...

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Jeld Wen and Behr Products and Services

Most reviewed product and services

Jeld Wen Door (80 reviews)
Jeld Wen Window (37 reviews)
Jeld Wen Customer Care (13 reviews)

Behr Paint (276 reviews)
Behr Deckover Deck Paint (140 reviews)
Behr Premium Deckover Deck Paint (73 reviews)

How would you compare Jeld Wen vs Behr?

Customer service

Product or Service Quality

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Zoriah Zoriah Apr 10, 2017 #1314287

Do not use BEHR products know that there are much better paints available and they are what i use. Just want to warn people about Jeld Wen products because they do not have a warranty that they will honor. Again absolute garbage will probably use mine in the lake as a fish attracter

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