PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beenverified and Spokeo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beenverified

Beenverified

Has Verified Representatives
1.5
Spokeo

Spokeo

1.5
Beenverified
Spokeo

Beenverified and Spokeo Overview

Total reviews
71
55
Company responses
17
0
Issues resolved
0
2

Beenverified and Spokeo Consumer Ratings

Rank
20 out of 73 in Background and People Search category
19 out of 73 in Background and People Search category
Billing Practices
17 in category
15 in category
Product or Service Quality
21 in category
13 in category
Exchange, Refund and Cancellation Policy
19 in category
7 in category
Customer service
20 in category
10 in category

Beenverified and Spokeo Rating Details

Billing Practices
1.2 (21 reviews)
1.4 (25 reviews)
Reviewer's quote

...What they don't tell you is after you agree to pay the $25 fee that it automatically keeps billing you every month. If you give them your credit card information they will bill you forever for a one time use. They refuse to give any refund for their scam...

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...If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to your account. ..

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Product or Service Quality
1.2 (21 reviews)
1.5 (22 reviews)
Reviewer's quote

...They make it impossible to cancel this service that I do not need or want. I would so like to get my $44. 58 back to pay rent and other bills..

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...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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Exchange, Refund and Cancellation Policy
1.2 (20 reviews)
1.7 (22 reviews)
Reviewer's quote

However, as a courtesy to you, we will refund one of the two additional charges". How quickly they wanted to put me 'on the defensive' with the "record all calls" statement and then just as quickly offer to refund one charge. How many people agree to this just to put the issue to rest? A unethical...

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...I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so why bother using it at all...

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Customer service
1.3 (19 reviews)
1.6 (18 reviews)
Reviewer's quote

...Absolutely the worst customer service on the entire web. Especially since ALL info is readily accessible FREE!..

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I did a one name search for .95. Then I noticed a pending charge a week later for $24.95. Did an online search and they promised to reverse the charge. Instead they charged me another $9.95. They are thieves. It is all a scam.

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Beenverified and Spokeo Pros and Cons

Pros
No votes
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
Cons
  • Fraud
  • Negative type of business
  • False promises of services undelivered
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card

Beenverified and Spokeo Most Positive Reviews

Top rated reviews
No votes
4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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No votes
3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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Beenverified and Spokeo Most Critical Reviews

Lowest rated reviews
1

Though a prospective employer used this site--to check my criminal background--when she clearly wasn't supposed to--as...

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1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

These jerks were notified by my bank that my card was used in fraudulently way. My bank paid issued me a credit of...

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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Beenverified and Spokeo Latest Reviews

Recent published reviews
No votes

No problems, They were having a technical issue. I'm not PO'd.

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1

I used Spokeo to search for an email address for a former teacher. I paid 0.95 for useless information. Now they have...

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1

Tried to find records of a long lost friend who may have passed away, after paying 26 or so dollars, received no...

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No votes

Will not issue a credit. This company should get a -star!

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Beenverified and Spokeo Products and Services

Most reviewed product and services
  • Beenverified Background Check (19 reviews)
  • Beenverified Public Record (8 reviews)
  • Beenverified Customer Care (4 reviews)
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)