PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beenverified and Peoplefinders as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beenverified

Beenverified

Has Verified Representatives
1.5
Beenverified
Peoplefinders

Beenverified and Peoplefinders Overview

Total reviews
71
537
Company responses
17
0
Issues resolved
0
0

Beenverified and Peoplefinders Consumer Ratings

Rank
21 out of 73 in Background and People Search category
28 out of 73 in Background and People Search category
Billing Practices
16 in category
22 in category
Product or Service Quality
20 in category
16 in category
Exchange, Refund and Cancellation Policy
19 in category
18 in category
Customer service
19 in category
20 in category

Beenverified and Peoplefinders Rating Details

Billing Practices
1.2 (21 reviews)
1 (83 reviews)
Reviewer's quote

...What they don't tell you is after you agree to pay the $25 fee that it automatically keeps billing you every month. If you give them your credit card information they will bill you forever for a one time use. They refuse to give any refund for their scam...

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there should be agencies that can prevent the unauthorized billing of searching for people and charging customers credit cards for searches that were never authorized by the consumer. The government will hopefully team up with the credit cards in keeping this charging to a minimum so that consumers...

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Product or Service Quality
1.2 (21 reviews)
1.3 (103 reviews)
Reviewer's quote

...They make it impossible to cancel this service that I do not need or want. I would so like to get my $44. 58 back to pay rent and other bills..

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customer service rep acknowledged error and i will be refunded the charge in 5 -7 days..

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Exchange, Refund and Cancellation Policy
1.2 (20 reviews)
1.2 (111 reviews)
Reviewer's quote

However, as a courtesy to you, we will refund one of the two additional charges". How quickly they wanted to put me 'on the defensive' with the "record all calls" statement and then just as quickly offer to refund one charge. How many people agree to this just to put the issue to rest? A unethical...

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...Please refund alll but 1. 95. I am so tired of people taking advantage of people...

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Customer service
1.3 (19 reviews)
1.2 (118 reviews)
Reviewer's quote

...Absolutely the worst customer service on the entire web. Especially since ALL info is readily accessible FREE!..

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Purchased a monthly subscription 3 days ago go to log in today and it turns out my account was canceled and the site told me to call customer service. I promptly called customer service and was told that I would be issued a refund. Around 5 minutes later I received an email saying that a refund...

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Beenverified and Peoplefinders Pros and Cons

Pros
No votes
  • Promptly refunded the disputed charge
  • Information found
  • Found 25 percent of the phone numbers i was looking for
Cons
  • Fraud
  • Negative type of business
  • False promises of services undelivered
  • Being ripped off
  • False information
  • Charged my card without knowing

Beenverified and Peoplefinders Most Positive Reviews

Top rated reviews
No votes
5

I paid for one month to use the Peoplefinder site and have used the site for 5 days. Now the site is down and repeated a...

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No votes
5

Thought i was only being charged 5.95. But was charged 29.00 i dont work i need my money back never would of payed...

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Beenverified and Peoplefinders Most Critical Reviews

Lowest rated reviews
1

Though a prospective employer used this site--to check my criminal background--when she clearly wasn't supposed to--as...

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1

FREE TRIAL! NO WAY! Supposed to have a 7 day free trial. Just had to give a credit card number. OK. I fell for it....

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1

These jerks were notified by my bank that my card was used in fraudulently way. My bank paid issued me a credit of...

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1

I signed up for what was supposed to be a 3 day free trial with unlimited searches. I did 5 searches and the...

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Beenverified and Peoplefinders Latest Reviews

Recent published reviews
No votes

No problems, They were having a technical issue. I'm not PO'd.

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No votes

Did the trial and didnt really care for it. Gave you basic information and thats it. You had to pay more to get all of...

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1

Tried to find records of a long lost friend who may have passed away, after paying 26 or so dollars, received no...

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No votes

I canceled my Subscriptions and y’all still took money out my account

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Beenverified and Peoplefinders Products and Services

Most reviewed product and services
  • Beenverified Background Check (19 reviews)
  • Beenverified Public Record (8 reviews)
  • Beenverified Customer Care (4 reviews)
  • Peoplefinders Membership (85 reviews)
  • Peoplefinders People Search (75 reviews)
  • Peoplefinders Phone Number Lookup (26 reviews)