PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Intelius and Beenverified as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Intelius

Intelius

1.4
Beenverified

Beenverified

Has Verified Representatives
1.5
Intelius
Beenverified

Intelius and Beenverified Overview

Total reviews
488
71
Company responses
0
17
Issues resolved
0
0

Intelius and Beenverified Consumer Ratings

Rank
25 out of 72 in Background and People Search category
21 out of 72 in Background and People Search category
Customer service
16 in category
20 in category
Website
19 in category
26 in category
Product or Service Quality
15 in category
23 in category
Exchange, Refund and Cancellation Policy
15 in category
21 in category

Intelius and Beenverified Rating Details

Customer service
1.4 (37 reviews)
1.3 (19 reviews)
Reviewer's quote

Horrible customer service and horrible service. I cold have found out more about myself from a google search then I did from this site. Their response was "is there anywhere on the site that it claims 100% accuracy" my response was "no but I would think I would get more than my name and age but...

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...Absolutely the worst customer service on the entire web. Especially since ALL info is readily accessible FREE!..

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Website
1.6 (35 reviews)
1.3 (16 reviews)
Reviewer's quote

...I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have two friends that apparently don't even exist because nothing was located on them...

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FALSE HOPE! NO UPDATED DATA ON PERSON SEARCHED, JUST SIMPLE INFO DATING BACK 7 YEARS!

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Product or Service Quality
1.4 (28 reviews)
1.2 (21 reviews)
Reviewer's quote

...What good is a background check report if the majority of the information is incorrect? I immediately cancelled my subscription with them, and strongly recommend to not utilize their service..

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...They make it impossible to cancel this service that I do not need or want. I would so like to get my $44. 58 back to pay rent and other bills..

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Exchange, Refund and Cancellation Policy
1.3 (26 reviews)
1.2 (20 reviews)
Reviewer's quote

...Afterwadds I asked about a refund. They said they dont refund money. So I messaged the CEO/President about this...

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However, as a courtesy to you, we will refund one of the two additional charges". How quickly they wanted to put me 'on the defensive' with the "record all calls" statement and then just as quickly offer to refund one charge. How many people agree to this just to put the issue to rest? A unethical...

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Intelius and Beenverified Pros and Cons

Pros
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
No votes
Cons
  • Inability to opt out
  • Forced compromise of identity
  • Data is inaccurate
  • Fraud
  • Negative type of business
  • False promises of services undelivered

Intelius and Beenverified Most Positive Reviews

Top rated reviews
5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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No votes
4.8

Difficult to opt out for free trial.

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No votes

Intelius and Beenverified Most Critical Reviews

Lowest rated reviews
1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

Though a prospective employer used this site--to check my criminal background--when she clearly wasn't supposed to--as...

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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1

These jerks were notified by my bank that my card was used in fraudulently way. My bank paid issued me a credit of...

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Intelius and Beenverified Latest Reviews

Recent published reviews
1

I created my account and set the password. I signed up for the subscription also at the time of checkout it was...

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No votes

No problems, They were having a technical issue. I'm not PO'd.

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No votes

I found what I was looking for

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1

Tried to find records of a long lost friend who may have passed away, after paying 26 or so dollars, received no...

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Intelius and Beenverified Products and Services

Most reviewed product and services
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (5 reviews)
  • Beenverified Background Check (19 reviews)
  • Beenverified Public Record (8 reviews)
  • Beenverified Membership (4 reviews)