PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beenverified and Instant Checkmate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beenverified

Beenverified

Has Verified Representatives
1.5
Beenverified
Instant Checkmate

Beenverified and Instant Checkmate Overview

Total reviews
71
369
Company responses
17
348
Issues resolved
0
8

Beenverified and Instant Checkmate Consumer Ratings

Rank
20 out of 73 in Background and People Search category
4 out of 73 in Background and People Search category
Product or Service Quality
21 in category
8 in category
Billing Practices
17 in category
14 in category
Exchange, Refund and Cancellation Policy
19 in category
13 in category
Customer service
20 in category
11 in category

Beenverified and Instant Checkmate Rating Details

Product or Service Quality
1.2 (21 reviews)
1.9 (91 reviews)
Reviewer's quote

...They make it impossible to cancel this service that I do not need or want. I would so like to get my $44. 58 back to pay rent and other bills..

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...I used the service to do just that. I would like for Instant Checkmate to honor my cancellation and to refund the money they fraudulently took from me and my family. I am giving them the chance to do the right thing first...

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Billing Practices
1.2 (21 reviews)
1.4 (22 reviews)
Reviewer's quote

...What they don't tell you is after you agree to pay the $25 fee that it automatically keeps billing you every month. If you give them your credit card information they will bill you forever for a one time use. They refuse to give any refund for their scam...

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...It really does *** me off because I just want to be able to like check the report without having to enter my credit card number and billing address. This really does *** me off because I was really looking forward to the report. It just sucks that people have to pay for it...

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Exchange, Refund and Cancellation Policy
1.2 (20 reviews)
1.4 (63 reviews)
Reviewer's quote

However, as a courtesy to you, we will refund one of the two additional charges". How quickly they wanted to put me 'on the defensive' with the "record all calls" statement and then just as quickly offer to refund one charge. How many people agree to this just to put the issue to rest? A unethical...

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...Why so long for a refund? I cancelled this immediately and still do not have my money back. I need some assistance with this. Has anyone else had a bad experience with this company? I have been charged almost $35...

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Customer service
1.3 (19 reviews)
1.6 (108 reviews)
Reviewer's quote

...Absolutely the worst customer service on the entire web. Especially since ALL info is readily accessible FREE!..

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...The customer service rep, who was rather rude, said that criminal records are not available if they are over 1 year old. Would have been nice to know that upfront. Perhaps that info is in the small print but it should be more apparent for the consumer...

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Beenverified and Instant Checkmate Pros and Cons

Pros
No votes
  • Idea
  • Website was usable
  • Miss lead information
Cons
  • Fraud
  • Negative type of business
  • False promises of services undelivered
  • Customer service
  • Lousy search results
  • Inaccuracy of information

Beenverified and Instant Checkmate Most Positive Reviews

Top rated reviews
No votes
5

Save your money and pull out a phone book!!! You pay for a membership only, and then they want you to pay more?!! You...

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No votes
5

YOU NEED TO READ THE INFORMATION BEFORE YOU AGREE TO THE CONTRACT, IF YOU HAVE NOT READ THE DISCLAIMER, TERMS OF USE, OR...

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Beenverified and Instant Checkmate Most Critical Reviews

Lowest rated reviews
1

Though a prospective employer used this site--to check my criminal background--when she clearly wasn't supposed to--as...

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1

Decided to check myself out as a test. There were several errors in the initial results before you have to pay to get...

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1

These jerks were notified by my bank that my card was used in fraudulently way. My bank paid issued me a credit of...

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1

After spending 15-20 minutes of them "processing" all the information (likely aggregated across various Google searches...

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Beenverified and Instant Checkmate Latest Reviews

Recent published reviews
No votes

No problems, They were having a technical issue. I'm not PO'd.

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No votes

I never describe to this I need my money back to my account I never ordered this

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1

Tried to find records of a long lost friend who may have passed away, after paying 26 or so dollars, received no...

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1

According to instant Checkmate, we ordered a 5 day trial service for $1.00. But it was not a 5 day trial. It was...

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Beenverified and Instant Checkmate Products and Services

Most reviewed product and services
  • Beenverified Background Check (19 reviews)
  • Beenverified Public Record (8 reviews)
  • Beenverified Membership (4 reviews)
  • Instant Checkmate Background Check (64 reviews)
  • Instant Checkmate Account (39 reviews)
  • Instant Checkmate Subscription (3 reviews)