PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Factory Direct Home Improvement and Bee Window as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Factory Direct Home Improvement
Bee Window

Factory Direct Home Improvement and Bee Window Overview

Total reviews 9 39
Company responses 0 0
Issues resolved 0 0

Factory Direct Home Improvement and Bee Window Consumer Ratings

Rank
77 out of 1966 in Construction and Repair category
20 out of 231 in Windows and Doors category
Advertised vs Delivered
40 in category
12 in category
Customer service
65 in category
13 in category
Diversity of Products or Services
81 in category
44 in category
Warranty
42 in category
19 in category

Factory Direct Home Improvement and Bee Window Rating Details

Advertised vs Delivered
3.7 (6 reviews)
2.4 (10 reviews)
Reviewer's quote

I bought windows from Factory Direct, and my experience was an A+ from start to finish. I thought after seeing these reviews that I might have an issue. It was actually the opposite. That leads me to believe that they must have a competitor on here trying to spread lies and fear.I also checked...

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We paid over $12,000.00 for a custom shower. They refused to do what we asked for, and always suggested cheaper alternatives after we had signed the contract. They surprised us when they installed the very cheapest and thinnest glass doors the law will allow. The doors rattled constantly. They...

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Customer service
3.7 (6 reviews)
2.1 (16 reviews)
Reviewer's quote

I scheduled an appointment online ten days in advance. The confirmation they sent me said that their installer would contact me half an hour before meeting me. Instead, I got a call from them at the time of the appointment when I was already at the property (it’s an investment) and somebody told me...

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until I overheard owner Pam Faerber on the phone with the installer, snarkily say, "So I hear you got to deal with quite a DOOZY of a customer today," followed by laughter. That did it for us. Any favorable review we might have written - or referrals we might have sent - are prevented by the...

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Diversity of Products or Services
3.7 (6 reviews)
1.8 (11 reviews)
Reviewer's quote

I could find one window company that had good pricing and great products. All the window companies that came out to our home tried to sell us. I didn’t want to be sold, I wanted to be educated and I wanted a good price too...

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If it is not within Bee Window's power to provide pricing for goods and services outside of a total, then that makes them seem like they are hiding and padding costs. Transparency with the process goes a long way with me - not telling me that the doors are made in America, and expecting me to...

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Warranty
4.2 (5 reviews)
2.1 (15 reviews)
Reviewer's quote

November 2018 we had 13 new windows installed. Factory Direct we used is out of Indianapolis IN. Nathan Brown was our sales rep & could not have been more knowledgeable, helpful, & patient with us until we felt comfortable from the start until product completed installation. The individual that has...

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...thought about getting the warranty transferred but with a $350 transfer fee plus 2x service calls plus ??? why bother. Menards has decent window for what they would charge for "warranty" i suspect they are not very well sealed or insulated either. I would not buy from them..

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Factory Direct Home Improvement and Bee Window Pros and Cons

Pros
  • Great prices
  • That the salesman and i talked about music
  • Quality of work by installer & very helpful
  • Product
Cons
No votes
  • Poor service and price not accurate
  • Poor quality
  • Installation & customer service

Factory Direct Home Improvement and Bee Window Most Positive Reviews

Top rated reviews
5

I could find one window company that had good pricing and great products. All the window companies that came out to our...

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5

We had a walk in shower installed a week ago and we couldn't be more happier! The salesman Brandon was very thorough...

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5

Factory Direct had the best installers, windows, materials, and pricing. All the other companies out there were wanting...

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5

I LOVE MY NEW BEE WINDOWS.
INSTALLERS WERE SUPER NICE & CLEANED UP AFTERWARDS
CUSTOMER SERVICE IS WONDERFUL TOO!

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Factory Direct Home Improvement and Bee Window Most Critical Reviews

Lowest rated reviews
1

November 2018 we had 13 new windows installed. Factory Direct we used is out of Indianapolis IN. Nathan Brown was our...

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1

Do not order a shower door from this Company. It is very cheaply made.
I ordered the door and it took me over 2 months...

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1

I scheduled an appointment online ten days in advance. The confirmation they sent me said that their installer would...

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1

During the sales process everything was fine until installation. Bee was to install 3 windows and a door in the first pa...

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Factory Direct Home Improvement and Bee Window Latest Reviews

Recent published reviews
5

I bought windows from Factory Direct, and my experience was an A+ from start to finish. I thought after seeing these rev...

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2.3

We paid over $12,000.00 for a custom shower. They refused to do what we asked for, and always suggested cheaper...

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5

The pricing is the best I found. The quality seems to be better than most. But what I like most of all is that they...

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No votes

called to have warranty transfer and they said I would need to pay $350 to transfer the warranty, it would take maybe...

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Factory Direct Home Improvement and Bee Window Products and Services

Most reviewed product and services
  • Factory Direct Home Improvement Window Installation (4 reviews)
  • Bee Window Window (16 reviews)
  • Bee Window Window Installation (4 reviews)
  • Bee Window Customer Care (3 reviews)