PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beautyrest and Sleep Number as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beautyrest
Sleep Number

Beautyrest and Sleep Number Overview

Total reviews
16
1066
Company responses
0
26
Issues resolved
0
8

Sleep Number was first mentioned on PissedConsumer on Oct 23, 2008 and since then this brand received 1066 reviews. It is 1050 reviews more than Beautyrest received since Mar 7, 2017.

Beautyrest and Sleep Number Consumer Ratings

Rank
61 out of 310 in Bed and Bath category
50 out of 310 in Bed and Bath category
Customer service
44 in category
48 in category
Product or Service Quality
47 in category
37 in category
Exchange, Refund and Cancellation Policy
43 in category
36 in category

According to consumer ratings and reviews, Sleep Number ranks 11 points higher in the Bed and Bath category than Beautyrest. People gave Beautyrest 1.5 stars for Customer service criterion in Bed and Bath category and it is 47 points higher than the worst rated brand in this category. At the same time, Sleep Number was rated 1.4 stars for Customer service criterion in this category and it is 43 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sleep Number has a higher rating than Beautyrest. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Beautyrest 1.3 stars and it is 53% greater than other in category. Sleep Number however was rated 1.4 stars and it is 60% greater than other in category.

Beautyrest and Sleep Number Rating Details

Customer service
1.5 (8 reviews)
1.4 (498 reviews)
Reviewer's quote

...Attempts to reach customer service, service departments, base manufacturer, etc. have been extremely frustrating..

PissedConsumer1686223

The next day I called customer service, which reaffirmed what the delivery men said. I told her I wasn't paying for it. "Oh," she said, "you don't want to ruin your credit, do you?" I demanded to speak to a supervisor, who said the same thing, but became more conciliatory when I said I was going to...

Renna
Product or Service Quality
1.3 (7 reviews)
1.7 (394 reviews)
Reviewer's quote

I purchased an air bed from my local Walmart maybe a month ago I had to return it because it did not keep air they exchanged it for me and a week later the second one started getting big air bubbles in it so I bought that one back and they told me that they could not refund me they told me that I...

PissedConsumer1370079

I called customer service and after troubleshooting it for over an hour and convincing her the problem was not in my head, she offered to schedule a tech to come out at a charge of $199. 99 to us. If it was discovered that any parts needed replacing and the tech did not have those parts, we would...

Kirsten M
Exchange, Refund and Cancellation Policy
1.3 (7 reviews)
1.4 (404 reviews)
Reviewer's quote

Replacement one same issues starting at three months. THEY say "compaction" is normal. Luxurious padding is contouring to your body! We are in our seventies and have now slept on two unhealthy pain causing mattresses for 2 1/2 years-after paying almost $3000.00! This warranty has been...

DONNA F

...They removed the bed and then have not refunded my money. The sale date was Sept 7th 2019. Today is Nov 11, 2019 and I still do not have my refund...

William W

Beautyrest and Sleep Number Pros and Cons

Pros
No votes
  • Bed
  • Can raise and lower bed
  • Showroom and product
Cons
  • Quality and lack of factory response
  • Defective products
  • Customer service
  • Lack of customer service
  • Return policy

Beautyrest and Sleep Number Most Positive Reviews

Top rated reviews
No votes
5

Fantastic bed, just bought my second one. Very adjustable and easy to use. Customer service was great when needed. Have...

Beautyrest and Sleep Number Most Critical Reviews

Lowest rated reviews
1

Was given credit on old mattress... men delivered new mattress. The man saw light brown spot on mattress.. mind you...

1

After purchasing a sleep number bed and trying it out for 2 weeks, only to realize that both my wife and I were waking u...

Beautyrest and Sleep Number Latest Reviews

Recent published reviews
1

Replacement one same issues starting at three months. THEY say "compaction" is normal. Luxurious padding is contouring...

Read all 16 reviews
1.7

We bought a queen size Sleep Number bed around the first of November, soon after I got out of the hospital. I wanted a b...

Read all 1066 reviews

Beautyrest and Sleep Number Products and Services

Most reviewed product and services
  • Beautyrest Mattress (51 reviews)
  • Beautyrest Bed (3 reviews)
  • Beautyrest Legent Plush Mattress (2 reviews)
  • Sleep Number Bed (446 reviews)
  • Sleep Number Mattress (185 reviews)
  • Sleep Number Customer Care (73 reviews)