PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beautemer and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beautemer
Wen

Beautemer and Wen Overview

Total reviews 22 1789
Company responses 0 0
Issues resolved 0 2

Beautemer and Wen Consumer Ratings

Rank
353 out of 941 in Cosmetics and Personal Care category
136 out of 941 in Cosmetics and Personal Care category
Customer service
128 in category
62 in category
Price Affordability
411 in category
172 in category
Website
410 in category
88 in category
Value for money
387 in category
135 in category

Beautemer and Wen Rating Details

Customer service
1.5 (6 reviews)
2 (245 reviews)
Reviewer's quote

I opened my Visa bill & was horrified to see two charges for $186, I almost fainted. I was receiving parcel after parcel in my mailbox of these products that I did not order. There was only a packing slip, but no prices were mentioned. I called the support line & was told that as I didn't...

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...overnight it I am now waiting 3 to 4 weeks for the second box this is ridiculous I can never get the right order or my things on time the girl I spoke to a customer service did not know what she was talking about did not know its FedEx smart post was I could not explain to me why it was taking so long for the mail to come in she did not place a new order nor does she let me know where my refund was for the box that got previously returned she said that she refunded me $111...

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Price Affordability
1 (5 reviews)
2 (215 reviews)
Reviewer's quote

I took part in their free sample and they sent me a email on the 9 june saying that it was a 14 day trail and that if I didn't return the product after 14 days I would be charged the full price for it so i returned it and they have taken the money out of my account ..

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...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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Website
1 (4 reviews)
2.4 (231 reviews)
Reviewer's quote

Offered choice of free gifts for completing online Virgin Media questionnaire. Everything was out of stock with the exception of Stemologica kit inc skin serum Beautemer. No mention of 14 day trial offer - they obtained my account details because of the nominal p&p charges. They withdrew £97.95...

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I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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Value for money
1 (3 reviews)
2 (193 reviews)
Reviewer's quote

The method used to sell these products is all wrong. I was rather *** in falling for this method of selling. When products arrived I was charged FOUR lots of postage £1.95,£1.95,£3.99,£3.95, yet received the products all in one parcel. Then I was charged £99.98 for Beautemer and£97.95 for...

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I never signed up to be a member i only wanted to try it first I somehow became a memeber and ive cancelled many times and they keep robbing me of money and thos has been going on for a year now and ive only got two packages twice in a whole year and And they have took hudurds of dollers from my...

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Beautemer and Wen Pros and Cons

Pros
No votes
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Rude customer service personnel
  • Method of sell
  • Customer service
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Beautemer and Wen Most Positive Reviews

Top rated reviews
No votes
5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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No votes
5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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Beautemer and Wen Most Critical Reviews

Lowest rated reviews
1

Was told as a gift I could pick which product I wanted to test for free, just had to pay shipping. Received 2 packages...

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1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I read reviews in the Daily Mail about this supposedly cream. I went on line and sent for the 3 jars as a trial for...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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Beautemer and Wen Latest Reviews

Recent published reviews
No votes

Don't order any product to this company, unfortunately the small print will fool you and the mis advertising. ...

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No votes

Ordered Spring Cherry Blossom Cleaning Conditioner and the Treatment Mist along with the same in Honey Peach. Either...

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No votes

On Friday, December 4, 2015 I received a response from Beautemer that sounded like a threat.

Dear Ann,
We are willing...

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1.2

I purchased the 32 oz. Spring Cherry Blossom Cleansing Conditioner and the Treatment Mist of the same scent. I also purc...

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Beautemer and Wen Products and Services

Most reviewed product and services
No votes
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)