PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beautemer and Ulta as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beautemer
Ulta

Beautemer and Ulta Overview

Total reviews 22 898
Company responses 0 0
Issues resolved 0 6

Beautemer and Ulta Consumer Ratings

Rank
352 out of 937 in Cosmetics and Personal Care category
176 out of 937 in Cosmetics and Personal Care category
Customer service
130 in category
145 in category
Price Affordability
414 in category
124 in category
Website
413 in category
104 in category
Value for money
390 in category
142 in category

Beautemer and Ulta Rating Details

Customer service
1.5 (6 reviews)
1.4 (346 reviews)
Reviewer's quote

I opened my Visa bill & was horrified to see two charges for $186, I almost fainted. I was receiving parcel after parcel in my mailbox of these products that I did not order. There was only a packing slip, but no prices were mentioned. I called the support line & was told that as I didn't...

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...Today 9/11 I reached out to customer service to be told that a new order could be sent. Excuse me a new order why had Ulta not ship when notification was sent. The CSR told me that they were not informed until 9/8...

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Price Affordability
1 (5 reviews)
2.3 (281 reviews)
Reviewer's quote

I took part in their free sample and they sent me a email on the 9 june saying that it was a 14 day trail and that if I didn't return the product after 14 days I would be charged the full price for it so i returned it and they have taken the money out of my account ..

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...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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Website
1 (4 reviews)
2.3 (281 reviews)
Reviewer's quote

Offered choice of free gifts for completing online Virgin Media questionnaire. Everything was out of stock with the exception of Stemologica kit inc skin serum Beautemer. No mention of 14 day trial offer - they obtained my account details because of the nominal p&p charges. They withdrew £97.95...

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...If Ulta took any responsibility for this at all that was worth my time waiting on the items and fixed their website I would be not as upset. But its an oh well. Wait till you get it...

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Value for money
1 (3 reviews)
1.9 (225 reviews)
Reviewer's quote

The method used to sell these products is all wrong. I was rather *** in falling for this method of selling. When products arrived I was charged FOUR lots of postage £1.95,£1.95,£3.99,£3.95, yet received the products all in one parcel. Then I was charged £99.98 for Beautemer and£97.95 for...

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...It will be waste of money and yes sure it is. I was charged $305 (organic treatment, hair trimming and I tipped too). My hair stylist was Dymon...

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Beautemer and Ulta Pros and Cons

Pros
No votes
  • Points program
  • In-store shopping
  • Rewards card
Cons
  • Rude customer service personnel
  • Method of sell
  • Customer service
  • Customer service
  • Ordering online
  • Rude customer service

Beautemer and Ulta Most Positive Reviews

Top rated reviews
No votes
5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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No votes
5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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Beautemer and Ulta Most Critical Reviews

Lowest rated reviews
1

Was told as a gift I could pick which product I wanted to test for free, just had to pay shipping. Received 2 packages...

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1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

I read reviews in the Daily Mail about this supposedly cream. I went on line and sent for the 3 jars as a trial for...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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Beautemer and Ulta Latest Reviews

Recent published reviews
No votes

Don't order any product to this company, unfortunately the small print will fool you and the mis advertising. ...

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4.2

The store exchanged the product with no problem.
Thanks!

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No votes

On Friday, December 4, 2015 I received a response from Beautemer that sounded like a threat.

Dear Ann,
We are willing...

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2.5

I called the phone number to customer service and the number is basically not in service. Very disappointed.

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Beautemer and Ulta Products and Services

Most reviewed product and services
No votes
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)
  • Ulta Shipping Service (27 reviews)