PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kohls and Bealls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kohls
2.3
Bealls
2.3
Kohls
Bealls

Kohls and Bealls Overview

Total reviews 1920 120
Company responses 1 0
Issues resolved 20 2

Kohls and Bealls Consumer Ratings

Rank
57 out of 333 in Supermarkets and Malls category
288 out of 2137 in Footwear and Clothing category
Customer service
56 in category
219 in category
Website
62 in category
371 in category
Discounts and Special Offers
34 in category
193 in category
Product or Service Quality
46 in category
186 in category

Kohls and Bealls Rating Details

Customer service
1.6 (695 reviews)
1.8 (58 reviews)
Reviewer's quote

Order online for 0 charge pick up item damaged returned to store when I tried to reorder it was charging 9 dollars shipping with no pick up option available same exact item customer service rep fixed it to ship to my home no charge so were good..

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The customer service agent came back on the phone and informed me there were no supervisors available and told me to call later. I called two more times and each time the agents were rude and would not let me speak with a supervisor. This is very poor customer service and I will not do business...

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Website
2.2 (602 reviews)
2.4 (48 reviews)
Reviewer's quote

Cancelled my order at Kohls and item was still on website with original price and had to purchase that item at full price!! I am not happy and will be contacting corporate ASAP!! If I do not get a refund from the difference I had to pay I am NOT shopping at Kohls ANYMORE and will go elsewhere!!..

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...Thanks for not being clear on your website and for your rude customer service..

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Discounts and Special Offers
2.8 (558 reviews)
2.8 (43 reviews)
Reviewer's quote

I couldn't place an order online last night with a special discount. Your system did not apply this offer, so I try and try and nothing happened. This is the first time this has happened! I call today and the offer is over...

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Late fee.Im not pissed. Its understandable.i had more than enough time to pay it on time.

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Product or Service Quality
2.3 (552 reviews)
2.5 (45 reviews)
Reviewer's quote

... I cant even get the item that order for the second time never received the first time and well can guess I do dont get it this every time I spoke to customer service each with different information supervisor s offering false promises never will I order again thru your bad online service....

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...I called and called in to customer service and was placed on hold thru automated system, hold and more hold for an hour and half finally hung up - pissed off. $140. 00 bathing suit I CAN NOT RETURN for refund...

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Kohls and Bealls Pros and Cons

Pros
  • Shopping there
  • Good deals
  • Coupons
  • Clothes fit my taste
  • Products
  • Items in the store
Cons
  • Customer service
  • Online ordering
  • Poorest customer service
  • Unethical business practices
  • This company
  • No senior discount

Kohls and Bealls Most Positive Reviews

Top rated reviews
5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

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5

I was in line for the sales event for Black Friday on today 11/26/2015. The manager whom I have had problems out of...

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5

i have been a big shopper at kohl's and oKohl's. com for years but as of today will not spemd one more dime with them....

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5

I would like to know how I can get those wonderful sale booklets,coupons, etc.. delivered to my home like my sisters...

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Kohls and Bealls Most Critical Reviews

Lowest rated reviews
1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

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1

They sent me emails advertising a brand of jeans I wanted to purchase, I put the jeans in my cart and going to the...

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1

Saturday after noon I did some online shopping with kohls placed one order bought 4 things got one email conformation ,...

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1

On September 4, 2015 while visiting the Jupiter FL store. I received an injury. I was looking through a display of Guy...

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Kohls and Bealls Latest Reviews

Recent published reviews
No votes

I need employment verification for a job.

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1

I placed an online order 2 days ago. I was supposed to receive an email confirmation telling me when I could pick the...

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2

I have been trying for over 3 weeks to get my 213.99 credited back to my account. I have faxed over 3 times copies of...

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No votes

I called and got another one on the phone

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Kohls and Bealls Products and Services

Most reviewed product and services
  • Kohls Shipping Service (115 reviews)
  • Kohls Credit Card (83 reviews)
  • Kohls Manager (74 reviews)
  • Bealls Cashier (11 reviews)
  • Bealls Manager (6 reviews)
  • Bealls Shipping Service (3 reviews)