PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bealls and Kohls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bealls
Kohls

Bealls and Kohls Overview

Total reviews
112
1697
Company responses
0
1
Issues resolved
2
17

Bealls and Kohls Consumer Ratings

Rank
293 out of 2060 in Footwear and Clothing category
56 out of 332 in Supermarkets and Malls category
Customer service
231 in category
No votes
Website
331 in category
No votes
Product or Service Quality
174 in category
No votes
Discounts and Special Offers
193 in category
No votes

Bealls and Kohls Rating Details

Customer service
1.7 (55 reviews)
No votes
Reviewer's quote

The customer service agent came back on the phone and informed me there were no supervisors available and told me to call later. I called two more times and each time the agents were rude and would not let me speak with a supervisor. This is very poor customer service and I will not do business...

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Customer service representive was very helpful. I recommend direct instructions on how to link your online kohls charge acct to your kohls online shopping experience. It was very confusing...

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Website
2.4 (46 reviews)
No votes
Reviewer's quote

...Thanks for not being clear on your website and for your rude customer service..

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The Kohl's Credit Card website is hands down the slowest and worst designed website I have ever used. The company should be ashamed for being that archaic in today's modern times. I will be cancelling my card because I absolutely cannot stand the stupid website..

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Product or Service Quality
2.4 (44 reviews)
No votes
Reviewer's quote

...I called and called in to customer service and was placed on hold thru automated system, hold and more hold for an hour and half finally hung up - pissed off. $140. 00 bathing suit I CAN NOT RETURN for refund...

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00 - I explained - no-one in 3 phone calls and 8 customer service people and manager or on any of his statements for APRIL; MAY or June did it even give a $19. 00 balance - now they report a 2nd negative inquiry to his credit report and his score drops 92 points YES 92 points - from this situation...

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Discounts and Special Offers
2.7 (43 reviews)
No votes
Reviewer's quote

I recently lost weight and have NEVER been able to buy clothes without trying them on. I was in one of your stores Tuesday of this week. I found three items that I was very interested in puchasing but unable to try them on. Macys located further down the street has opened their fitting room so now...

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...Because I have a new phone # I can only do so by writing a special letter to make the request. Are you trying to do business in the dark ages??? You've just lost a good charge customer. Audrey Barnell - you have all my information including my SS#..

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Bealls and Kohls Pros and Cons

Pros
  • Clothes fit my taste
  • Products
  • Items in the store
  • Good deals
  • Shopping there
  • Coupons and savings
Cons
  • Unethical business practices
  • This company
  • No senior discount
  • Customer service
  • Online ordering
  • Telephone customer service

Bealls and Kohls Most Positive Reviews

Top rated reviews
5

I was in line for the sales event for Black Friday on today 11/26/2015. The manager whom I have had problems out of...

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5

Janice is a super manager, who serves customers with returns and exchanges. She was very patient with me and helped me...

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5

I would like to know how I can get those wonderful sale booklets,coupons, etc.. delivered to my home like my sisters...

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5

i have been a big shopper at kohl's and oKohl's. com for years but as of today will not spemd one more dime with them....

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Bealls and Kohls Most Critical Reviews

Lowest rated reviews
1

They sent me emails advertising a brand of jeans I wanted to purchase, I put the jeans in my cart and going to the...

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1

For my upcoming wedding, I searched all over for a pair of shoes for my mother. She is very picky on what shoes she'll...

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1

On September 4, 2015 while visiting the Jupiter FL store. I received an injury. I was looking through a display of Guy...

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1

Saturday after noon I did some online shopping with kohls placed one order bought 4 things got one email conformation ,...

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Bealls and Kohls Latest Reviews

Recent published reviews
No votes

The rug i ordered was folded 4 times and stuffed in the box. The rubber backing is ripped and I should not have to...

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No votes

Missing Kohls cash, situation rectified. Happy customer

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No votes

I am sorry call by mistake i am very please with my bealls service

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1

I will never purchase from Kohls again

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Bealls and Kohls Products and Services

Most reviewed product and services
  • Bealls Customer Care (21 reviews)
  • Bealls Cashier (10 reviews)
  • Bealls Manager (6 reviews)
  • Kohls Customer Care (185 reviews)
  • Kohls Shipping Service (114 reviews)
  • Kohls Credit Card (83 reviews)