PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rescue Rooter and Beacon Plumbing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rescue Rooter
Beacon Plumbing

Rescue Rooter and Beacon Plumbing Overview

Total reviews
4
46
Company responses
0
0
Issues resolved
1
0

Beacon Plumbing was first mentioned on PissedConsumer on Jul 16, 2010 and since then this brand received 46 reviews. It is 42 reviews more than Rescue Rooter received since May 29, 2011.

Rescue Rooter and Beacon Plumbing Consumer Ratings

Rank
16 out of 358 in Plumbing category
34 out of 358 in Plumbing category
Customer service
36 in category
19 in category
Value for money
9 in category
25 in category
Price Affordability
33 in category
37 in category

According to consumer ratings and reviews, Rescue Rooter ranks 18 points higher in the Plumbing category than Beacon Plumbing. People gave Rescue Rooter 1 stars for Customer service criterion in Plumbing category and it is 54 points higher than the worst rated brand in this category. At the same time, Beacon Plumbing was rated 1.3 stars for Customer service criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Rescue Rooter has a higher rating than Beacon Plumbing. Regarding Price Affordability criterion, consumers gave Rescue Rooter 1 stars and it is 63% greater than other in category. Beacon Plumbing however was rated 1 stars and it is 59% greater than other in category.

Rescue Rooter and Beacon Plumbing Rating Details

Customer service
1 (2 reviews)
1.3 (21 reviews)
Reviewer's quote

...We finally contacted corporate customer care for assistance with the invoice and pricing. She was absolutely no help at all. She sided with them and said that the rates were preset but would not give us a breakdown...

Lauri H

...Said they would be out to service between 2-5pm and quoted a $75 service call charge. Their technician started calling at 9am to arrange an earlier time. After multiple calls from technician, Beacon arrived at 11am...

Sarah A
Value for money
1.5 (2 reviews)
1 (16 reviews)
Reviewer's quote

...Something that never should have cost over $500 we had to pay over $1100 just isn't ethical and this isn't an honest company! Go with another company!!! This company will take your money in anyway they can!! RUN!!..

Helen

My wife will be calling the office this morning to request some of our money back but based on the previous reviews this company preys on unfortunate circumstances with their outrages prices. Their response is basically "you agreed to the price so too bad". But maybe somebody in this company has an...

PissedConsumer1036869
Price Affordability
1 (1 review)
1 (16 reviews)
Reviewer's quote

No items

...we don't know what we have to do yet we will check the price book when done..

Johnesha

Rescue Rooter and Beacon Plumbing Pros and Cons

Pros
No votes
  • Nice people
  • Came quickly
Cons
  • Price was 300 dollars an hour
  • Lack of communication when job was done and pricing
  • Ridiculous pricing
  • Pricing and staff
  • Pricing and customer service

Rescue Rooter and Beacon Plumbing Most Critical Reviews

Lowest rated reviews
1.8

We had a plumbing backup in a 57 year old house we had just purchased in Menifee, Ca. My husband tried to snake the main...

1

Beacon Plumbing charged me over $850.00 for 30 minutes worth of work!!! The snaked the clogged bath tub and kitchen...

Rescue Rooter and Beacon Plumbing Latest Reviews

Recent published reviews
2

I wanted to fix my leaky faucet and after seeing the videos on YouTube it showed you just needed to replace a simple...

Read all 4 reviews
1.3

Felt scammed by Beacon Plumbing yesterday.
Hot water heater died - called Beacon. Said they would be out to service betwe...

Read all 46 reviews

Rescue Rooter and Beacon Plumbing Products and Services

Most reviewed product and services
  • Rescue Rooter Plumbing Service (3 reviews)
  • Beacon Plumbing Plumbing Service (25 reviews)
  • Beacon Plumbing Repair (3 reviews)
  • Beacon Plumbing Furnace Repair (3 reviews)