PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Plumbforce Direct and Beacon Plumbing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Plumbforce Direct
Beacon Plumbing

Plumbforce Direct and Beacon Plumbing Overview

Total reviews
189
46
Company responses
0
0
Issues resolved
0
0

Plumbforce Direct was first mentioned on PissedConsumer on Aug 26, 2011 and since then this brand received 189 reviews. It is 143 reviews more than Beacon Plumbing received since Jul 16, 2010.

Plumbforce Direct and Beacon Plumbing Consumer Ratings

Rank
22 out of 358 in Plumbing category
34 out of 358 in Plumbing category
Customer service
17 in category
19 in category
Staff
26 in category
23 in category
Reliability
16 in category
19 in category

According to consumer ratings and reviews, Plumbforce Direct ranks 12 points higher in the Plumbing category than Beacon Plumbing. People gave Plumbforce Direct 1.5 stars for Customer service criterion in Plumbing category and it is 73 points higher than the worst rated brand in this category. At the same time, Beacon Plumbing was rated 1.3 stars for Customer service criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Beacon Plumbing has a higher rating than Plumbforce Direct. Regarding Reliability criterion, consumers gave Plumbforce Direct 1.6 stars and it is 82% greater than other in category. Beacon Plumbing however was rated 1.3 stars and it is 79% greater than other in category.

Plumbforce Direct and Beacon Plumbing Rating Details

Customer service
1.5 (89 reviews)
1.3 (21 reviews)
Reviewer's quote

...Their customer service is a joke. I paid them £650 to fix a leak which I discovered the next day was not fixed...

Bettina K

...Said they would be out to service between 2-5pm and quoted a $75 service call charge. Their technician started calling at 9am to arrange an earlier time. After multiple calls from technician, Beacon arrived at 11am...

Sarah A
Staff
1.7 (83 reviews)
1.8 (17 reviews)
Reviewer's quote

Rude and arrogant staff. Everyone who works there are as bad as each other. They don't care about their customers, only about scamming them out of money...

Damen

They talked to all the staff while they were there racking up time. And then, for 1/2 hour of work, they charged a wooping $860. What the heck plumber is worth $1,400 per hour? $860 for a leak in an completely open black pipe under the sink? Are you beacon serious? If you want to freak the heck...

PissedConsumer1292032
Reliability
1.6 (82 reviews)
1.3 (15 reviews)
Reviewer's quote

Avoid at all costs - cowboys. I hired one of their plumbers to re-attach my toilet cistern to the wall, as the origional screws had corroded with age. Took the plumber 5-10 mins to fix. The screws they put in became loose and fell out after 2-3 months so that it is wobbling and loose again. I...

Mandel

they did show up immediately which was great. the undermined the structural integrity of a stairwell. they did not cap a pipe. once they realized we had expert advice and were getting bids for the rest of the non emergent work they got angry. We know they can get inspection done and pull ther...

PissedConsumer1693348

Plumbforce Direct and Beacon Plumbing Pros and Cons

Pros
  • Fast emergency plumber
  • 5 star service
  • Great service and great staff
  • Nice people
  • Came quickly
Cons
  • Rip off stay away
  • Avoid this company
  • Keep away from this company
  • Ridiculous pricing
  • Pricing and staff
  • Pricing and customer service

Plumbforce Direct and Beacon Plumbing Most Positive Reviews

Top rated reviews
5

My boiler stopped working last night and called a few companies who failed to show but after calling plumbforce they...

No votes

Plumbforce Direct and Beacon Plumbing Most Critical Reviews

Lowest rated reviews
1

The plumber came to look at my boiler, quoted £470 to fix it and ASSURED it would be working. Given the urgency, i agree...

1

Beacon Plumbing charged me over $850.00 for 30 minutes worth of work!!! The snaked the clogged bath tub and kitchen...

Plumbforce Direct and Beacon Plumbing Latest Reviews

Recent published reviews
1.1

Plumbforce Direct - Do not give this company any money. Their customer service is a joke. I paid them £650 to fix a...

Read all 189 reviews
1.3

Felt scammed by Beacon Plumbing yesterday.
Hot water heater died - called Beacon. Said they would be out to service betwe...

Read all 46 reviews

Plumbforce Direct and Beacon Plumbing Products and Services

Most reviewed product and services
  • Plumbforce Direct Plumbing Service (81 reviews)
  • Plumbforce Direct Customer Care (17 reviews)
  • Plumbforce Direct Repair (14 reviews)
  • Beacon Plumbing Plumbing Service (25 reviews)
  • Beacon Plumbing Repair (3 reviews)
  • Beacon Plumbing Furnace Repair (3 reviews)