PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Plumbforce Direct and Beacon Plumbing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Plumbforce Direct
Beacon Plumbing

Plumbforce Direct and Beacon Plumbing Overview

Total reviews 199 49
Company responses 0 0
Issues resolved 0 0

Plumbforce Direct and Beacon Plumbing Consumer Ratings

Rank
27 out of 296 in Plumbing category
38 out of 296 in Plumbing category
Customer service
20 in category
21 in category
Reliability
18 in category
19 in category
Product or Service Quality
16 in category
20 in category
Price Affordability
19 in category
37 in category

Plumbforce Direct and Beacon Plumbing Rating Details

Customer service
1.5 (99 reviews)
1.3 (23 reviews)
Reviewer's quote

...No concept of customer service or professionalism..

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...In conclusion: Dont use Beacon Cuz youll be Leakin and then Freakin BTW THEIR CUSTOMER SERVICE REP KASEN LACKS ANY MORAL COMPASS AND WILL NOT DO THE RIGHT THING!! MAKES EXCUSES FOR THEIR PRICE GOUGING!!..

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Reliability
1.6 (90 reviews)
1.3 (16 reviews)
Reviewer's quote

Had a leaking stopcock. Found the company On web search. But I also made mistake like others and dint read the reviews.I was offered £25 discount. A chap called Arron attended the job as arranged by his manager Scott. He visited and gave a quote of £520 + VAT and suggested many things to change.I...

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they did show up immediately which was great. the undermined the structural integrity of a stairwell. they did not cap a pipe. once they realized we had expert advice and were getting bids for the rest of the non emergent work they got angry. We know they can get inspection done and pull ther...

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Product or Service Quality
1.6 (86 reviews)
1.2 (14 reviews)
Reviewer's quote

...Their customer service is a joke. I paid them £650 to fix a leak which I discovered the next day was not fixed...

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They know you are taking time off to wait for their visit. They say the problem could be significant, then it turns out $1000 later to be a 30 min fix. This is why they don't charge by the hour. No way they could screw you the way they do if it was by the hour. Never, never again will I use Beacon.

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Price Affordability
1.5 (86 reviews)
1 (17 reviews)
Reviewer's quote

Clueless, so called plumbers, always late or no show, ridiculous prices, guarantee on works completed means nothing. Will charge to just price a job and when carried out at an over inflated price, is amateurish at best and a lot of the time incomplete or even worse dangerous. Use the triple A Avoid...

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...office this morning to request some of our money back but based on the previous reviews this company preys on unfortunate circumstances with their outrages prices. Their response is basically "you agreed to the price so too bad". But maybe somebody in this company has an actual caring for the community they service?? We will update...

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Plumbforce Direct and Beacon Plumbing Pros and Cons

Pros
  • Fast emergency plumber
  • 5 star service
  • Nada
  • Treat woman horribly
  • Came quickly
  • Price gouging
Cons
  • Rip off stay away
  • Avoid this company
  • Poor customer service
  • Unfair business practices
  • Ridiculous pricing
  • Pricing and staff

Plumbforce Direct and Beacon Plumbing Most Positive Reviews

Top rated reviews
5

My boiler stopped working last night and called a few companies who failed to show but after calling plumbforce they...

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No votes
5

plumbforce direct really helped my mum out at 2 o'clock in the morning with a bad water leaking coming through her kitch...

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No votes

Plumbforce Direct and Beacon Plumbing Most Critical Reviews

Lowest rated reviews
1

The plumber came to look at my boiler, quoted £470 to fix it and ASSURED it would be working. Given the urgency, i agree...

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1

Beacon Plumbing charged me over $850.00 for 30 minutes worth of work!!! The snaked the clogged bath tub and kitchen...

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1

I was charged £90 on the spot for a call out by a supposed “engineer” but have received no quote or follow-up after 5...

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1

I had just a job estimated by Beacon Plumbing technician named PRINCE, yesterday, who wrote an estimate to install a...

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Plumbforce Direct and Beacon Plumbing Latest Reviews

Recent published reviews
1

Had a leaking stopcock. Found the company On web search. But I also made mistake like others and dint read the reviews.
I...

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No votes

Called them for help, they never fixed the problem, insisted on payment before they would leave. Found another company...

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1.4

Use this company at your peril. Week after week I was told that money I had paid (over £300) for incomplete work would...

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1

The plumber came out to fix my hose bib as it was leaking. I had to put a cap on it for it to stop. He said he had...

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Plumbforce Direct and Beacon Plumbing Products and Services

Most reviewed product and services
  • Plumbforce Direct Plumbing Service (84 reviews)
  • Plumbforce Direct Customer Care (19 reviews)
  • Plumbforce Direct Repair (15 reviews)
  • Beacon Plumbing Plumbing Service (26 reviews)
  • Beacon Plumbing Repair (4 reviews)
  • Beacon Plumbing Furnace Repair (3 reviews)