PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beachcomber Hot Tubs and Dr Wellness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beachcomber Hot Tubs
Dr Wellness

Beachcomber Hot Tubs and Dr Wellness Overview

Total reviews
2
14
Company responses
0
0
Issues resolved
0
1

Dr Wellness was first mentioned on PissedConsumer on Dec 20, 2017 and since then this brand received 14 reviews. It is 12 reviews more than Beachcomber Hot Tubs received since Jun 29, 2011.

Beachcomber Hot Tubs and Dr Wellness Consumer Ratings

Rank
120 out of 269 in Pools, Spas and Plumbing Supplies category
73 out of 269 in Pools, Spas and Plumbing Supplies category
Customer service
119 in category
48 in category
Exchange, Refund and Cancellation Policy
107 in category
106 in category
Staff
111 in category
66 in category

According to consumer ratings and reviews, Dr Wellness ranks 47 points higher in the Pools, Spas and Plumbing Supplies category than Beachcomber Hot Tubs. People gave Beachcomber Hot Tubs 1 stars for Customer service criterion in Pools, Spas and Plumbing Supplies category and it is 10 points higher than the worst rated brand in this category. At the same time, Dr Wellness was rated 1.6 stars for Customer service criterion in this category and it is 81 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Dr Wellness has a higher rating than Dr Wellness. Regarding Staff criterion, consumers gave Beachcomber Hot Tubs 1 stars and it is 85% worse than other in category. Dr Wellness however was rated 1.4 stars and it is 50% worse than other in category.

Beachcomber Hot Tubs and Dr Wellness Rating Details

Customer service
1 (1 review)
1.6 (9 reviews)
Reviewer's quote

Picked up March 17, we were going away so hooked up, but wouldnt work, waiting till we returned from vacation on April 2, 2016 and called service. They came out said it needed parts and would come back, also said it couldnt have been PDI with all the missing parts and not working. It has been 16...

Jaxyn

buyer bewarebought a $5000 hot tub from dr wellness - unloaded it, filled it up with water, got it wired (by a professional), doesn't work. won't even turn on.'customer service' refuses to do anything about it.run around - has made us call back 5 times, send photos of the wiring, box, serial # etc-...

LINDSEY K
Exchange, Refund and Cancellation Policy
1 (1 review)
1 (6 reviews)
Reviewer's quote

No items

once they got my money the customer service went in the *** took 1 month longer to get my hot tub then they said.. once i got the tub there was no owners manual or warranty paperwork with it, i have asked, called, emailed them several times and never get an answer back... this is just the 1st month...

andy g
Staff
1 (1 review)
1.4 (8 reviews)
Reviewer's quote

No items

We bought our tub 4 years ago and have replaced just about every part on the tub except the cover, outside and inside closure. We have gone thru 3 pumps, 5 jets, the whole sound system, and main brain of the tub. We have had to disconnect the water fall because the clamps keep breaking over the...

Jerry G

Beachcomber Hot Tubs and Dr Wellness Pros and Cons

Pros
No votes
  • Lowest prices around
  • Good looking tub
  • Easy delivery and set up
Cons
  • Being stonewalled
  • Lack of a company to satnd behind their products
  • Products are defective
  • Integrety of the company is not good

Beachcomber Hot Tubs and Dr Wellness Most Positive Reviews

Top rated reviews
No votes
4.3

Purchased A PP31. Hottub in Richmond, Va store, the tub I was told it was in stock in Tennessee and they could get it pr...

Beachcomber Hot Tubs and Dr Wellness Most Critical Reviews

Lowest rated reviews
1

Purchased a USed Beach comber Hot tub with 90 day warranty from Burlington Century drive location. Picked up March 17,...

1

I purchased a spa in 2013 from Laguna Bay. Last year when I started experiencing problems with the hot tub, I contacted...

Beachcomber Hot Tubs and Dr Wellness Latest Reviews

Recent published reviews

Do not purchase from this company. After a few months I noticed we lost 2-3 inches of water in a week. When speaking wi...

Read all 2 reviews

I guess I feel lucky compared to the other complaints! We've had the tub for 3 years. There is an internal part of the j...

Read all 14 reviews

Beachcomber Hot Tubs and Dr Wellness Products and Services

Most reviewed product and services
  • Beachcomber Hot Tubs Air 750 Slb Hot Tub (1 review)
  • Dr Wellness Hot Tub (14 reviews)
  • Dr Wellness Lifestyle X6 Hot Tub (3 reviews)
  • Dr Wellness Shipping Service (1 review)