PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coast Spas and Beachcomber Hot Tubs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coast Spas
Beachcomber Hot Tubs

Coast Spas and Beachcomber Hot Tubs Overview

Total reviews
97
3
Company responses
0
0
Issues resolved
6
0

Coast Spas and Beachcomber Hot Tubs Consumer Ratings

Rank
38 out of 251 in Pools, Spas and Plumbing Supplies category
30 out of 251 in Pools, Spas and Plumbing Supplies category
Product or Service Quality
31 in category
17 in category
Customer service
22 in category
11 in category
Price Affordability
50 in category
4 in category
Website
38 in category
69 in category

Coast Spas and Beachcomber Hot Tubs Rating Details

Product or Service Quality
2.1 (37 reviews)
3 (2 reviews)
Reviewer's quote

...It was off waiting service but this event happened during the time I was in communication about the cracks...

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Picked up March 17, we were going away so hooked up, but wouldnt work, waiting till we returned from vacation on April 2, 2016 and called service. They came out said it needed parts and would come back, also said it couldnt have been PDI with all the missing parts and not working. It has been 16...

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Customer service
2.3 (35 reviews)
3 (2 reviews)
Reviewer's quote

Worst customer service ever! It is very unfortunate that this store is the only distributor of Coast Spas, or we would have gone somewhere else long ago. I have never had a worse experience with a company. We bought a house that has both a hot tub and a swim spa from Coast Spas, it needed to be...

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Stan the Man..took GREAT care of me...he narrowed down just what my problem was.....he had me take pictures for him to look at and found just the remedy to take....YOU PEOPLE ROCK !!! Why do you call your email "Pissed Consumer" …. I am far from pissed and wouldn't even consider doing it in my hot...

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Price Affordability
2.6 (33 reviews)
5 (1 review)
Reviewer's quote

For three months now I have been Do not purchas

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No items

Website
2.7 (28 reviews)
2 (2 reviews)
Reviewer's quote

...See Coast spas website - owner support. WHERE YOU BUY YOUR HOT TUB IS AS IMPORTANT AS WHICH HOT TUB YOU BUY! Coast Spas are EXCELLENT hot tubs but just make sure you buy from a reputable local dealer. Andrea Reedy, President of The Place, Medina Ohio..

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No items

Coast Spas and Beachcomber Hot Tubs Pros and Cons

Pros
  • Using hot tub
  • Owning a reliable hot tub
  • Enjoying my tub with friends and family
No votes
Cons
  • Service and cost of repairs
  • Unresponsive
  • Service
  • Being stonewalled

Coast Spas and Beachcomber Hot Tubs Most Positive Reviews

Top rated reviews
5

I have had a Coast Spas Infinity Edge Phantom for three years now and had nothing but enjoyment from it.
My Family and...

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4.3

Stan the Man..took GREAT care of me...he narrowed down just what my problem was.....he had me take pictures for him to...

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5

The only two manufacturers left in 2016 that keep their ISO 9001 Quality Certification is Coast Spas and Watkins...

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No votes

Coast Spas and Beachcomber Hot Tubs Most Critical Reviews

Lowest rated reviews
1

We have had the same problems as most with poor quality jet blow out, motor failed wood rotted out in first year....

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1

Purchased a USed Beach comber Hot tub with 90 day warranty from Burlington Century drive location. Picked up March 17,...

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1

Terrible. Awful. Worse reps out there. No product pride. Terrible from every criteria you can list.

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No votes

Coast Spas and Beachcomber Hot Tubs Latest Reviews

Recent published reviews
1.8

8 MONTHS HAVE NOW PASSED... On Oct 18, 2019, I Contacted Coast Spa warranty department regarding cracks on a 4 year old...

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No votes

Do not purchase from this company. After a few months I noticed we lost 2-3 inches of water in a week. When speaking wi...

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1.2

For three months now I have been Do not purchas

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No votes

Coast Spas and Beachcomber Hot Tubs Products and Services

Most reviewed product and services
  • Coast Spas Hot Tub (45 reviews)
  • Coast Spas Hot Tub Repair (5 reviews)
  • Coast Spas Customer Care (3 reviews)
  • Beachcomber Hot Tubs Air 750 Slb Hot Tub (1 review)