PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beachcomber Hot Tubs and Coast Spas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beachcomber Hot Tubs
Coast Spas

Beachcomber Hot Tubs and Coast Spas Overview

Total reviews
2
92
Company responses
0
0
Issues resolved
0
6

Coast Spas was first mentioned on PissedConsumer on Feb 22, 2008 and since then this brand received 92 reviews. It is 90 reviews more than Beachcomber Hot Tubs received since Jun 29, 2011.

Beachcomber Hot Tubs and Coast Spas Consumer Ratings

Rank
120 out of 271 in Pools, Spas and Plumbing Supplies category
32 out of 271 in Pools, Spas and Plumbing Supplies category
Staff
110 in category
28 in category
Product or Service Quality
116 in category
28 in category
Exchange, Refund and Cancellation Policy
106 in category
44 in category

According to consumer ratings and reviews, Coast Spas ranks 88 points higher in the Pools, Spas and Plumbing Supplies category than Beachcomber Hot Tubs. People gave Beachcomber Hot Tubs 1 stars for Staff criterion in Pools, Spas and Plumbing Supplies category and it is 12 points higher than the worst rated brand in this category. At the same time, Coast Spas was rated 2.4 stars for Staff criterion in this category and it is 94 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Coast Spas has a higher rating than Beachcomber Hot Tubs. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Beachcomber Hot Tubs 1 stars and it is 86% worse than other in category. Coast Spas however was rated 1.6 stars and it is 64% greater than other in category.

Beachcomber Hot Tubs and Coast Spas Rating Details

Staff
1 (1 review)
2.4 (29 reviews)
Reviewer's quote

Purchased a USed Beach comber Hot tub with 90 day warranty from Burlington Century drive location. Picked up March 17, we were going away so hooked up, but wouldnt work, waiting till we returned from vacation on April 2, 2016 and called service. They came out said it needed parts and would come...

Jaxyn

I and my staff have worked with many clients who "hated" their tub until they learned THEIR water care caused their tub component failure AND their agony. We work with those people until their tub becomes a source of relaxation, not frustration. Fifteen years ago, I started teaching a class on...

PissedConsumer950325
Product or Service Quality
1 (1 review)
2.2 (33 reviews)
Reviewer's quote

No items

...This company does not stand behind their product. They claim to have a 10 year warranty on the shell, yet less than 6 months after purchasing it is blistering and they refuse to address this problem..

Hasel
Exchange, Refund and Cancellation Policy
1 (1 review)
1.6 (17 reviews)
Reviewer's quote

No items

We have a Coast Spa and Coast Swim Spa. Both of which are good. The distributor of Coast Spas has been the absolute worst company I have EVER dealt with. I can’t even begin to explain the lack of communication this company has, it is an absolute disappointment to have such a nice spa and have to...

Tara J

Beachcomber Hot Tubs and Coast Spas Pros and Cons

Pros
No votes
  • Using hot tub
  • Owning a reliable hot tub
  • Enjoying my tub with friends and family
Cons
  • Being stonewalled
  • Service and cost of repairs
  • Product quality
  • Poor quality

Beachcomber Hot Tubs and Coast Spas Most Positive Reviews

Top rated reviews
No votes
5

I have had a Coast Spas Infinity Edge Phantom for three years now and had nothing but enjoyment from it.
My Family and...

Beachcomber Hot Tubs and Coast Spas Most Critical Reviews

Lowest rated reviews
1

Purchased a USed Beach comber Hot tub with 90 day warranty from Burlington Century drive location. Picked up March 17,...

1

We have had the same problems as most with poor quality jet blow out, motor failed wood rotted out in first year....

Beachcomber Hot Tubs and Coast Spas Latest Reviews

Recent published reviews

Do not purchase from this company. After a few months I noticed we lost 2-3 inches of water in a week. When speaking wi...

Read all 2 reviews
1

I purchased an Infinity Edge Spa made by Coast Spas in November 2018. When the spa was delivered, they also provided che...

Read all 92 reviews

Beachcomber Hot Tubs and Coast Spas Products and Services

Most reviewed product and services
  • Beachcomber Hot Tubs Air 750 Slb Hot Tub (1 review)
  • Coast Spas Hot Tub (45 reviews)
  • Coast Spas Hot Tub Repair (4 reviews)
  • Coast Spas Customer Care (3 reviews)