PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Beachcomber Hot Tubs and Coast Spas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beachcomber Hot Tubs
Coast Spas

Beachcomber Hot Tubs and Coast Spas Overview

Total reviews 4 96
Company responses 0 0
Issues resolved 0 6

Beachcomber Hot Tubs and Coast Spas Consumer Ratings

Rank
29 out of 260 in Pools, Spas and Plumbing Supplies category
37 out of 260 in Pools, Spas and Plumbing Supplies category
Warranty
17 in category
44 in category
Customer service
12 in category
20 in category
Website
67 in category
38 in category
Product or Service Quality
18 in category
32 in category

Beachcomber Hot Tubs and Coast Spas Rating Details

Warranty
2.5 (2 reviews)
1.8 (26 reviews)
Reviewer's quote

Purchased a USed Beach comber Hot tub with 90 day warranty from Burlington Century drive location. Picked up March 17, we were going away so hooked up, but wouldnt work, waiting till we returned from vacation on April 2, 2016 and called service. They came out said it needed parts and would come...

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On Oct 18, 2019, I Contacted Coast Spa warranty department regarding cracks on a 4 year old swim spa that I noticed appearing on both sides the model is a Wellness II performance package. I was told to contact my dealer, WhiteSwan Pools &Spas in Ventura CA. No one gets back to me from Coast or...

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Customer service
3 (2 reviews)
2.3 (35 reviews)
Reviewer's quote

Stan the Man..took GREAT care of me...he narrowed down just what my problem was.....he had me take pictures for him to look at and found just the remedy to take....YOU PEOPLE ROCK !!! Why do you call your email "Pissed Consumer" …. I am far from pissed and wouldn't even consider doing it in my hot...

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Worst customer service ever! It is very unfortunate that this store is the only distributor of Coast Spas, or we would have gone somewhere else long ago. I have never had a worse experience with a company. We bought a house that has both a hot tub and a swim spa from Coast Spas, it needed to be...

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Website
2 (2 reviews)
2.7 (28 reviews)
Reviewer's quote

No items

...See Coast spas website - owner support. WHERE YOU BUY YOUR HOT TUB IS AS IMPORTANT AS WHICH HOT TUB YOU BUY! Coast Spas are EXCELLENT hot tubs but just make sure you buy from a reputable local dealer. Andrea Reedy, President of The Place, Medina Ohio..

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Product or Service Quality
3 (2 reviews)
2.1 (37 reviews)
Reviewer's quote

No items

...Water quality very poor. Coast filters, made from plastic material very poor at catching particulate. Also suspect ozonization not functioning...

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Beachcomber Hot Tubs and Coast Spas Pros and Cons

Pros
No votes
  • Using hot tub
  • Owning a reliable hot tub
  • Enjoying my tub with friends and family
Cons
  • Gaskets leak
  • Being stonewalled
  • Service and cost of repairs
  • Unresponsive
  • Service

Beachcomber Hot Tubs and Coast Spas Most Positive Reviews

Top rated reviews
4.3

Stan the Man..took GREAT care of me...he narrowed down just what my problem was.....he had me take pictures for him to...

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5

I have had a Coast Spas Infinity Edge Phantom for three years now and had nothing but enjoyment from it.
My Family and...

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No votes
5

The only two manufacturers left in 2016 that keep their ISO 9001 Quality Certification is Coast Spas and Watkins...

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Beachcomber Hot Tubs and Coast Spas Most Critical Reviews

Lowest rated reviews
1

Purchased a USed Beach comber Hot tub with 90 day warranty from Burlington Century drive location. Picked up March 17,...

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1

We have had the same problems as most with poor quality jet blow out, motor failed wood rotted out in first year....

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No votes
1

Terrible. Awful. Worse reps out there. No product pride. Terrible from every criteria you can list.

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Beachcomber Hot Tubs and Coast Spas Latest Reviews

Recent published reviews
No votes

Hot tub still leaks, even after all the jet gaskets expensive repair, in fact, it leaks worse/more than before the repai...

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1.8

8 MONTHS HAVE NOW PASSED... On Oct 18, 2019, I Contacted Coast Spa warranty department regarding cracks on a 4 year old...

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No votes

Do not purchase from this company. After a few months I noticed we lost 2-3 inches of water in a week. When speaking wi...

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1.2

For three months now I have been Do not purchas

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Beachcomber Hot Tubs and Coast Spas Products and Services

Most reviewed product and services
  • Beachcomber Hot Tubs Air 750 Slb Hot Tub (1 review)
  • Coast Spas Hot Tub (45 reviews)
  • Coast Spas Hot Tub Repair (5 reviews)
  • Coast Spas Customer Care (3 reviews)