Beachbody vs Planet Fitness

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Beachbody

Fitness Centers
  • 6 ISSUES RESOLVED
  • 745 TOTAL REVIEWS
  • $91.6K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Workouts 6
  • Workouts and shakeology 5
  • Workout programs 4
  • 21 day fix 3
  • Advertisement 3

Customers don't like

  • Charges on my account29
  • Unauthorized transaction28
  • Customer service sucks18
  • Given the runaround17
  • Terrible customer service16

Products by Beachbody

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1243 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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