PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lucille Roberts and Beachbody as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beachbody
Has Verified Representatives
2.4
Lucille Roberts
Beachbody

Lucille Roberts and Beachbody Overview

Total reviews 344 93
Company responses 0 39
Issues resolved 0 2

Lucille Roberts and Beachbody Consumer Ratings

Rank
29 out of 421 in Fitness Centers category
19 out of 421 in Fitness Centers category
Customer service
18 in category
66 in category
Price Affordability
49 in category
94 in category
Product or Service Quality
24 in category
67 in category
Location
55 in category
85 in category

Lucille Roberts and Beachbody Rating Details

Customer service
1.8 (36 reviews)
1.2 (26 reviews)
Reviewer's quote

...calling the phone number and no one answers and the gym is still charging me even thought the GYM IS CLOSED!! That seems kind of ridiclous, what terrible customer service and they make it harder to cancel your memebership where it would be so much easier to just do it online, but they making us call or send an...

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...Naturally, I contacted customer service to inquire about the issue. It didn't seem right that something I purchased was taken away without my consent. A refund or at least a store credit should be a reasonable request...

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Price Affordability
2.3 (36 reviews)
1.4 (24 reviews)
Reviewer's quote

Why does the club raise prices for its customers who have been involved in the club for many years? At the same time, new promotions are organized at a price of $ 19. 99 in order to attract new customers at a lower price. And for those who have been a member of the club for more than 12 years, have...

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...I later ordered it off of Amazon because the shipping was so much faster for the same price. Two hours after receiving my Amazon confirmation I was received an email stating my Beachbody. com order was being confirmed...

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Product or Service Quality
2.2 (35 reviews)
1.6 (21 reviews)
Reviewer's quote

...My gym is closed and we cant use the services. I do not want to pay for a service we cannot use..

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...I called customer service and chatted online, no one was apologetic or could help me in any way. Now I'm stuck paying for 2 shipping charges. I'm a very unhappy Beachbody...

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Location
2.7 (35 reviews)
1.9 (16 reviews)
Reviewer's quote

I was charged in April and in September for my membership fee and my gym location is closed! How dare you! I want a full refund!..

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Too expensive. I like to have access to the dvds that I buy and I pay for. Not to buy a semblance of a membership for all access workouts. If I wanted that, I would I joined a gym. I want the workout dvds of the program I have chosen. That's it. I pay for those only. They are mine to keep. Not...

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Lucille Roberts and Beachbody Pros and Cons

Pros
  • Classes
  • Good classes
  • Close to home
  • Workouts
  • Coach is profressional
  • Coach is professional
Cons
  • Lack of offering real help and assistance
  • Customer service
  • Cost of member ship
  • Unauthorized charges
  • Terrible customer service
  • Lousy customer service

Lucille Roberts and Beachbody Most Positive Reviews

Top rated reviews
5

Hi, this is Roula Al joudi, i am a member with your jym, i like so much your jym but this is for women and there is a...

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3.5

I purchased the Body Beast program recently. In the ad and the infomercial the company states that the program includes...

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5

Want to state that the protein powder, your label, is an excellent product. Lost pounds and trimmed up nicely. I...

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No votes

Lucille Roberts and Beachbody Most Critical Reviews

Lowest rated reviews
1

I HAD A ISSUE WITH CANCELLING MY MEMBERSHIP FOR THE LAST 6 MONTHS I WAS TOLD I WAS SIGNING A NON CONTRACT MEMBERSHIP I...

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1

Do NOT purchase this program. I did it as a favor to an old classmate. I purchased the 21 Day Fix Program with...

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1

Lucille Roberts Customer service are Garbage, they are rude, nasty and disrespectful, they charged me after the gym was...

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1

I returned everything i ordered from beachbody and even caked them with the tracking number. In the same phone call,...

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Lucille Roberts and Beachbody Latest Reviews

Recent published reviews
1

I went there this morning like usually do and there was nothing it was empty I'm pissed no one tells you nothing this...

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1

Sold my 100% real - PiYo Beachbody - 3 Disc Workout DVD Set Chalene Johnson Define Yourself. Beachbody put a claim to...

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1

Im going to give a bad review on pissed.com. no one is answering your phone.

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No votes

I cannot get past medical alert. The accept button is grayed out? Call me at 814-812-****. Terry Dernar

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Lucille Roberts and Beachbody Products and Services

Most reviewed product and services
  • Lucille Roberts Membership (32 reviews)
  • Lucille Roberts Fitness Program (3 reviews)
  • Lucille Roberts Zumba Fitness Program (2 reviews)
  • Beachbody 21 Day Fix Fitness Program (12 reviews)
  • Beachbody Fitness Program (8 reviews)
  • Beachbody Membership (6 reviews)