PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lucille Roberts and Beachbody as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Beachbody

Beachbody

Has verified representatives
2.4
Lucille Roberts
Beachbody

Lucille Roberts and Beachbody Overview

Total reviews
291
86
Company responses
0
32
Issues resolved
0
2

Lucille Roberts was first mentioned on PissedConsumer on Dec 21, 2007 and since then this brand received 291 reviews. It is 205 reviews more than Beachbody received since Mar 22, 2008.

Lucille Roberts and Beachbody Consumer Ratings

Rank
20 out of 600 in Fitness Centers category
21 out of 600 in Fitness Centers category
Staff
23 in category
74 in category
Customer service
14 in category
62 in category
Product or Service Quality
20 in category
55 in category

According to consumer ratings and reviews, Lucille Roberts ranks 1 points higher in the Fitness Centers category than Beachbody. People gave Lucille Roberts 2.2 stars for Staff criterion in Fitness Centers category and it is 103 points higher than the worst rated brand in this category. At the same time, Beachbody was rated 1.2 stars for Staff criterion in this category and it is 52 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Lucille Roberts has a higher rating than Beachbody. Regarding Product or Service Quality criterion, consumers gave Lucille Roberts 2.4 stars and it is 84% greater than other in category. Beachbody however was rated 1.6 stars and it is 56% greater than other in category.

Lucille Roberts and Beachbody Rating Details

Staff
2.2 (26 reviews)
1.2 (20 reviews)
Reviewer's quote

...Staff should demand cameras yet they dont care. If someone came in a robbed them at gun point how would anyone know who it is? Cameras are a must because me and about 20 members want to leave. This girl apparently watched me wrap my wristlet because so many girls had stuff in lockers unkocked..

Daune

I ordered the beginning program which came with a pre and post workout I did NOT know I was on auto ship was never told this would be charged again in one month because I wasn’t even done with the prior months product I chose to return the product to get a refund returned the product it has been...

Sheila A
Customer service
1.9 (23 reviews)
1.1 (25 reviews)
Reviewer's quote

Customer service is very poor..

PissedConsumer1230635

...Naturally, I contacted customer service to inquire about the issue. It didn't seem right that something I purchased was taken away without my consent. A refund or at least a store credit should be a reasonable request...

Kyle C
Product or Service Quality
2.4 (23 reviews)
1.6 (20 reviews)
Reviewer's quote

Equipment is broken, ceilings are missing , sauna is out of service for months , studio equipment (speakers) are always faulty. Not to mention the gym is constantly raising the price every month of memberships and there are zero improvements. I’ve asked to speak to managers multiple times and am...

PissedConsumer1640302

...I called customer service and chatted online, no one was apologetic or could help me in any way. Now I'm stuck paying for 2 shipping charges. I'm a very unhappy Beachbody...

PissedConsumer1064506

Lucille Roberts and Beachbody Pros and Cons

Pros
  • Classes
  • Equipment and the cleanliness
  • Offer
  • Workouts
  • Coach is profressional
  • Coach is professional
Cons
  • Lack of offering real help and assistance
  • Customer service
  • Cost of member ship
  • Unauthorized charges
  • Terrible customer service
  • Lousy customer service

Lucille Roberts and Beachbody Most Positive Reviews

Top rated reviews
5

Hi, this is Roula Al joudi, i am a member with your jym, i like so much your jym but this is for women and there is a...

3.5

I purchased the Body Beast program recently. In the ad and the infomercial the company states that the program includes...

Lucille Roberts and Beachbody Most Critical Reviews

Lowest rated reviews
1

I HAD A ISSUE WITH CANCELLING MY MEMBERSHIP FOR THE LAST 6 MONTHS I WAS TOLD I WAS SIGNING A NON CONTRACT MEMBERSHIP I...

1

Do NOT purchase this program. I did it as a favor to an old classmate. I purchased the 21 Day Fix Program with...

Lucille Roberts and Beachbody Latest Reviews

Recent published reviews
2.6

Price raised from $34.99 to $49.99 in 1 month I attend Lucille Roberts Ralph. Classes are good,but equipment is old...

Read all 291 reviews

Too expensive. I like to have access to the dvds that I buy and I pay for. Not to buy a semblance of a membership for...

Read all 56 reviews

Lucille Roberts and Beachbody Products and Services

Most reviewed product and services
  • Lucille Roberts Customer Care (21 reviews)
  • Lucille Roberts Membership (14 reviews)
  • Lucille Roberts Cleaner (1 review)
  • Beachbody 21 Day Fix Fitness Program (12 reviews)
  • Beachbody Fitness Program (8 reviews)
  • Beachbody Customer Care (7 reviews)