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  • 2 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $20.3K AVERAGE LOSS
1.6
Customer service
Reliability
Website
Staff
Billing Practices
  • Representative in fraud was more helpful than others 1
  • Rep 1
  • Joseph 1
  • Interest rate 1

Customers don't like

  • Customer service9
  • Corporate policies3
  • Accounting practices3
  • Wainting for service so long2
  • Reliability2
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Quicken Loans

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 719 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.6
Customer service
Reliability
Website
Staff
Billing Practices
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Totally incompetent6
  • Whole process5
  • Unwillingness to help3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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