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  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.3K CLAIMED LOSSES
  • $450 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Interest rate 1

Customers don't like

  • Accounting practices3
  • Corporate policies2
  • Customer service2
  • Wainting for service so long2
  • Problem solving1
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Lending Club

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 279 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Concept of peer to peer lending 7
  • Smooth process 5
  • Friendly customer service reps 4
  • Very easy process 3
  • Very smooth process 3

Customers don't like

  • Useless service4
  • Mistakes made in processing4
  • Ridiculous paperwork required4
  • Deceptive advertising3
  • There is no customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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