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BBT Bank

Banks
  • 0 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $58.8K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Colleen at the good drive branch 1

Customers don't like

  • Customer service6
  • Fees3
  • Worst customer service2
  • Way they tale advantage of customers2
  • False advertising2
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Pnc Bank

Banks
  • 0 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Customer service 3
  • Bank manager 3
  • Branch employees are friendly 2
  • Vena 1
  • Some of the call center staff seemed genuinely empathetic 1

Customers don't like

  • Customer service9
  • Difficult to work with5
  • Unfair fee s4
  • Unorganized mess2
  • Unfair loan payment policies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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