PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bba Remanufacturing and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bba Remanufacturing
Pep Boys

Bba Remanufacturing and Pep Boys Overview

Total reviews
36
1386
Company responses
0
0
Issues resolved
0
5

Bba Remanufacturing and Pep Boys Consumer Ratings

Rank
228 out of 1730 in Service Centers and Repairs category
204 out of 1730 in Service Centers and Repairs category
Customer service
168 in category
196 in category
Website
139 in category
128 in category
Value for money
179 in category
149 in category
Product or Service Quality
203 in category
159 in category

Bba Remanufacturing and Pep Boys Rating Details

Customer service
1.7 (21 reviews)
1.5 (313 reviews)
Reviewer's quote

...Terrible customer service lost my abs pump. It took 10 working days to admit this. Requested a refund for the labour that had been carried out on the car...

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...Called their customer service number. spoke with a rep who said, sorry you need to mail everything as the digital version wont do. Thats BS!..

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Website
2.3 (16 reviews)
2.4 (255 reviews)
Reviewer's quote

Senti n a jeep computer to get fixed on a 2092 jeep wrangler 3 weeks ago. Came back with noyhing wrong with it after telling them the number 2 coul wasnt firing. All new coils were first repl3still didnt wirk. Bba charged me $100.00 to say there was nothing wrong with the computer. I went online to...

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Talked to his unconcerned supervisor and they said they couldn’t do that because what I had ordered on their website. That infuriated me further because I KNOW what kind of vehicle I own lol. Anyway they are sending me a return shipping label, which could take 24 to 48 hours then I have to send the...

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Value for money
1.6 (15 reviews)
1.8 (275 reviews)
Reviewer's quote

...Don’t waste your money..

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Whoever is running this company and spending millions of dollars on advertising, should simply withdraw all that wasted money and use it to upgrade the systems, hire staff that can handle the appointments and train the staff how to call customers and let them know what's happening. It doesn't make...

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Product or Service Quality
1.3 (15 reviews)
1.6 (266 reviews)
Reviewer's quote

2x 3x times overpriced part price and service. I bought the replacement part (Navigation System CCC Unit) for my BMW M6 2007 from this business. After receiving/installing the part it came BBA Remanufacturing Inc have not done any job (they had to re-program unit) and sent me unit taken from...

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They keep hanging up the phone on me anytime I ask about my rebate card! Very bad service at the store and thru the phone! I will no longer take any of my vehicles to any pep boys cause of the poor service they provide. I wouldnt recommend pep boys to anyone..

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Bba Remanufacturing and Pep Boys Pros and Cons

Pros
No votes
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
  • Extra costs they incurred me
  • Useless parts
  • Useless dangerous parts suplied
  • Customer service
  • Poor service provided
  • Poor service

Bba Remanufacturing and Pep Boys Most Positive Reviews

Top rated reviews
5

They are the best,,,,
Great work,,,
Better prices,,,
On time,.,
Cant say enough,,,

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5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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4.8

Just had my Sat Nav repaired, dropped it off on Thursday afternoon and picked it up on Monday lunchtime. Staff were...

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5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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Bba Remanufacturing and Pep Boys Most Critical Reviews

Lowest rated reviews
1

The control panel for our Volkswagen Golf car was sent to BBA Reman for testing when it failed to start. The carriers Un...

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1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

sent fiesta steering column to be repaired that failed so they sent a manufactured one that after 5 hour labour bill t...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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Bba Remanufacturing and Pep Boys Latest Reviews

Recent published reviews
1.3

I took my car into a North Carolina repair shop which discovered that the part that went bad was under warranty from...

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No votes

No answer to the phone

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1.2

Senti n a jeep computer to get fixed on a 2092 jeep wrangler 3 weeks ago. Came back with noyhing wrong with it after...

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1

Caused my car to blow head gasket by removing my anti freeze cap

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Bba Remanufacturing and Pep Boys Products and Services

Most reviewed product and services
  • Bba Remanufacturing Car Part Replacement (4 reviews)
  • Bba Remanufacturing Customer Care (3 reviews)
  • Bba Remanufacturing Auto Part (2 reviews)
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (55 reviews)