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Bayview Loan Servicing

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $23.4K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Before i was with bayview 1

Customers don't like

  • Incompetent staff6
  • Poor service5
  • Ripoffs3
  • Not being informed2
  • Not allowed to speak to escrow or insurance or managers2
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 997 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Do not use 3

Customers don't like

  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Unwillingness to fix problem usaa created4
  • Horrible customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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