Bayview Loan Servicing vs USAA

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Bayview Loan Servicing

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $1000K CLAIMED LOSSES
  • $20.4K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices

No items

Customers don't like

  • Incompetent staff7
  • Not being informed5
  • Poor service5
  • Call agents and managers3
  • Constant lies3

Products by Bayview Loan Servicing

No items

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 881 TOTAL REVIEWS
  • $3.6M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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