Bayview Loan Servicing vs Ocwen

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Bayview Loan Servicing

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $1000K CLAIMED LOSSES
  • $20.4K AVERAGE LOSS
1.1
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices

No items

Customers don't like

  • Incompetent staff7
  • Not being informed5
  • Poor service5
  • Call agents and managers3
  • Constant lies3

Products by Bayview Loan Servicing

No items

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1172 TOTAL REVIEWS
  • $9.3M CLAIMED LOSSES
  • $32.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • One person that tried to help me 4
  • Zero 2
  • Customer care rep took care of problem on first call 1
  • Getting back to my home 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers18
  • Lost paperwork11
  • Dishonest business practices7

Products by Ocwen

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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