PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bayview Loan Servicing and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bayview Loan Servicing

Bayview Loan Servicing

Has verified representatives
1.2
Ocwen

Ocwen

1.3
Bayview Loan Servicing
Ocwen

Bayview Loan Servicing and Ocwen Overview

Total reviews
305
1484
Company responses
0
0
Issues resolved
2
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 1179 reviews more than Bayview Loan Servicing received since Aug 2, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bayview Loan Servicing customer support team than with Ocwen customer service.

Bayview Loan Servicing and Ocwen Consumer Ratings

Rank
207 out of 1293 in Loans and Mortgages category
179 out of 1293 in Loans and Mortgages category
Customer service
165 in category
169 in category
Product or Service Quality
163 in category
182 in category
Website
217 in category
179 in category

According to consumer ratings and reviews, Ocwen ranks 28 points higher in the Loans and Mortgages category than Bayview Loan Servicing. People gave Bayview Loan Servicing 1.2 stars for Customer service criterion in Loans and Mortgages category and it is 187 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.2 stars for Customer service criterion in this category and it is 183 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Bayview Loan Servicing has a higher rating than Ocwen. Regarding Website criterion, consumers gave Bayview Loan Servicing 1.3 stars and it is 61% worse than other in category. Ocwen however was rated 1.5 stars and it is 51% worse than other in category.

Bayview Loan Servicing and Ocwen Rating Details

Customer service
1.2 (89 reviews)
1.2 (295 reviews)
Reviewer's quote

...It is no wonder your organization has nothing but VERY BAD customer service reviews. Call me at 575 613-6682..

PissedConsumer1631929

...just another knife in the back of a good customer like me and why is congress not checking on these sort of violators and in particular why not good ole boy Don Trump himself?..

Kenneth Q
Product or Service Quality
1.2 (84 reviews)
1.1 (277 reviews)
Reviewer's quote

I did a modification through Bayview 2013. They then sold me back to BOA a yr later. I just spoke to Quicken and Turns out they RIPPED me by basing my loan on 50 yrs vs the 30 yr loan it was. THOUSANDs of $$$ more interest paid by me.

Michelle C

They accepted my payments for ALL of 2018. I have PROOF thru my bank statements that I paid AND THEY ACCEPTED PAYMENT, yet they’ve posted on credit bureaus I did not. I can PROVE fraud! They are frauds, liars and need to be brought up on RICO warrants. The liars foreclosed on my home in 2019 based...

PissedConsumer1660357
Website
1.3 (75 reviews)
1.5 (270 reviews)
Reviewer's quote

Arranged payments via phone and website for specific dates which were confirmed, however, bayview would process the payments the next day in error and then apply returned payment fees and late charges. Failed to respond when provided proof of proper confirmation date for payments. Website does not...

paul s

Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

Cheryl D

Bayview Loan Servicing and Ocwen Pros and Cons

Pros
  • Loan
  • Rip-off bastards
  • Before i was with bayview
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Incompetent staff
  • Poor service
  • Ripoffs
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Bayview Loan Servicing and Ocwen Most Positive Reviews

Top rated reviews
5

Only question and answered thanks

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Bayview Loan Servicing and Ocwen Most Critical Reviews

Lowest rated reviews
1

Bayview got house mortgage & told let payments slide (could have made back payment) for loan modification. ...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Bayview Loan Servicing and Ocwen Latest Reviews

Recent published reviews
1

Federal Express Tracking Number 778438346906 Monday delivery
Bayview Loan Company 7405 Ponce De Leon Blvd. 5th Floor Cora...

Read all 305 reviews
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

Bayview Loan Servicing and Ocwen Products and Services

Most reviewed product and services
  • Bayview Loan Servicing Mortgage (71 reviews)
  • Bayview Loan Servicing Loan (66 reviews)
  • Bayview Loan Servicing Loan Modification (50 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)