PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microtel Inn and Baymont Inn And Suites as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microtel Inn
Baymont Inn And Suites

Microtel Inn and Baymont Inn And Suites Overview

Total reviews
179
431
Company responses
0
0
Issues resolved
0
4

Microtel Inn and Baymont Inn And Suites Consumer Ratings

Rank
184 out of 1285 in Hotels and Resorts category
233 out of 1285 in Hotels and Resorts category
Value for money
No votes
154 in category
Customer service
No votes
162 in category
Location
No votes
148 in category
Price Affordability
No votes
190 in category

Microtel Inn and Baymont Inn And Suites Rating Details

Value for money
No votes
1.5 (203 reviews)
Reviewer's quote

They stole money in may and tried again oct. 25th 5 times they are being monitored tell people to stay clear of them don't give any credit cards to them pay in cash it will save you from all charges when you are not there they keep all information on any credit cards used just to steal more money...

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...19 I felt like I stayed in *** in the wall I would have asked for my money back but there was no one at the front desk if you charge someone that amount of money I shouldn't have to feel uncomfortable and it states there was breakfast and all I got was an apple FALSE ADVERTISING as well!..

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Customer service
No votes
1.3 (241 reviews)
Reviewer's quote

Payed $200 for two nights to get bite by “ I say bedbugs” the Manager says “fleas” either way I WAS BITTEN BY BUGS!! Very poor customer service from the manager- DON’T ARGUE WITH A UNSATISFIED CUSTOMER THAT WAS BIT IN YOUR HOTEL ABOUT WHAT KIND OF BUG IT IS!..

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They were not much for customer service, did not get any help and no results. I paid for a hotel room with cash but I was charged $50 for a deposit that went through my bank account and has not been refunded yet. I was told at check-in it was never going to be processed through my bank account but...

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Location
No votes
2.8 (195 reviews)
Reviewer's quote

...Would never stay or recommend this location. Should have left but it was late, and I was tired of driving. Was terrible for even a budget hotel..

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My family and I stayed at this location 12/31/2019-1/1/2020. First room assigned to had mold and mildew in the bathroom above shower area and under sink. Switch to Second room sink kept clogging up, spoiled food left in refrigerator, dirty toilet seat and broken shower door that felled on my...

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Price Affordability
No votes
2 (203 reviews)
Reviewer's quote

So the price for the room meh no fridge or microwave but charge 50 dollars...

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...For a cheaper price we could have had the same room and saved a little money. The toilet was clogged by toilet paper all night so we couldn't use it. I travel for work to Cedar Rapids alot and sure enough I wont be staying here again..

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Microtel Inn and Baymont Inn And Suites Pros and Cons

Pros
  • Room setup
  • Front desk staff
  • Decent breakfast
  • Check in person tried to be helpful and caring
  • Breakfast
  • No comments
Cons
  • It was a terrible experience
  • Terrible customer service
  • Service
  • Unprofessional staff
  • Unpleasent
  • Management was so unfriendly and terrible customer service

Microtel Inn and Baymont Inn And Suites Most Positive Reviews

Top rated reviews
5

I WAS TRAVELING TO MONTREAL OTTAWA FROM DOWNTOWN TORONTO. I STOPPED AT YOUR MICROTEL LOCATION JUST OUTSIDE OF OTTAWA ON...

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5

Room smelled like smoke..waffle maker broke..breakfast clerk using bare hands to restock breaded items (muffins, ...

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4.5

My job told me that Kelly entered the room without permission took photos and sent them to my job she also expressed...

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5

They wonder why they dont get any business, its because they dont wanna run the *** hotel themselves they rather...

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Microtel Inn and Baymont Inn And Suites Most Critical Reviews

Lowest rated reviews
1

Stayed at the Microtel in Arlington TX. The place is a total dump. Drugs, rude employees, photos of the motel on their...

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1

Booked the baymont inn in Gurnee il and we were not informed that they need a credit card in full amount of payment, as...

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1

Spent night at Microtel Hotel, 3121 Wellington Place, Janesville, WI on March 8, 2016, room 113 and ended up with bed...

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1

I stayed st the Baymont Inn in Dowagiac Michigan on february 26 2016. I have never had a worse experience. They let me c...

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Microtel Inn and Baymont Inn And Suites Latest Reviews

Recent published reviews
1

I had a 11 day reservation that was booked 2 months in advance using rewards app. I arrived to find hotel closed,...

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1

They were not much for customer service, did not get any help and no results. I paid for a hotel room with cash but I...

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1

I was verbally assaulted and kicked out of my room and had not even been there 12 hours

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No votes

i Have a reservation at your hot springs Arkansas location that is prepaid and when I arrived, there are signs on the...

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Microtel Inn and Baymont Inn And Suites Products and Services

Most reviewed product and services
  • Microtel Inn Room (43 reviews)
  • Microtel Inn Customer Care (21 reviews)
  • Microtel Inn Sanitary Conditions (20 reviews)
  • Baymont Inn And Suites Room (102 reviews)
  • Baymont Inn And Suites Sanitary Conditions (58 reviews)
  • Baymont Inn And Suites Customer Care (51 reviews)