Batteries Plus vs Best Buy

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Batteries Plus

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $13.3K CLAIMED LOSSES
  • $179 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Glad to have my business 2
  • Happy handling of my complaint 2
  • Polite clerk 2
  • Took my visa as proof of purchase 2
  • Variety of items 2

Customers don't like

  • Managers attitude13
  • Service4
  • Tristans handling of my warranty4
  • Managers poor attidude3
  • Poor customer appreciation3

Products by Batteries Plus

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Best Buy

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 2515 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $793 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 10
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Slow to assist23
  • Customer service22
  • Bait-and-switch tactics17
  • Not enough stock9

Products by Best Buy

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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