PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Best Buy and BattDepot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Best Buy
BattDepot

Best Buy and BattDepot Overview

Total reviews
3276
110
Company responses
0
0
Issues resolved
22
1

Best Buy was first mentioned on PissedConsumer on Aug 5, 2007 and since then this brand received 3276 reviews. It is 3166 reviews more than BattDepot received since Sep 14, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Best Buy customer support team and BattDepot customer service.

Best Buy and BattDepot Consumer Ratings

Rank
278 out of 2619 in Appliances and Electronics category
120 out of 1143 in Gadgets and Accessories category
Customer service
254 in category
106 in category
Product or Service Quality
160 in category
107 in category
Exchange, Refund and Cancellation Policy
166 in category
87 in category

Best Buy and BattDepot Rating Details

Customer service
1.3 (837 reviews)
1.2 (29 reviews)
Reviewer's quote

...CALLED LOWES CUSTOMER SERVICE MONTGOMERY, ALABAMA. HAS BEEN GIVEN THE RUN AROUND ON A NEW MOWER WITH A DEFEAT. THE ISSUES STILL-UNRESOLVED TO THIS DAY JANUARY 12,2020..

Betty F

...Customer service...

Carl S
Product or Service Quality
1.8 (698 reviews)
1.6 (21 reviews)
Reviewer's quote

...Our service bays were always full. if they don,t have installers. They need to tell the purchaser before they invest on a Christmas present for there special other...

Teala

...Very poor customer service and I'm now stuck with a useless battery and now I have to go someplace else to buy one. I wouldn't tell anybody to buy any batteries from these people. Very poor customer service...

Susan M
Exchange, Refund and Cancellation Policy
1.5 (636 reviews)
1.3 (26 reviews)
Reviewer's quote

...I went to exchange it an decided to upgrade to a more reliable brand costing more. The tv I returned was missing a leg that wasnt in the box in the first place I didnt need it because I hung it up. They wanted to charge me forty dollars for the missing leg...

Darren G

...does not fit my computer, issue refund I called and no one returned my call and no return authorization provided..

PissedConsumer1607545

Best Buy and BattDepot Pros and Cons

Pros
  • Convenient location
  • Wide variety of products
  • Price
  • Site and easy ordering
  • Shipment
  • Send product ordered
Cons
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics
  • Poor return policy
  • Poor product
  • Icannot speak with a person by phone or even by chat

Best Buy and BattDepot Most Positive Reviews

Top rated reviews
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

5

Order a replacement battery that has a two year warranty on Dec. 13. Was informed it would be shipped and received 7 to...

Best Buy and BattDepot Most Critical Reviews

Lowest rated reviews
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

1

I used this store one too many times. Dont waste your money. Will send you stuff that don't work

Best Buy and BattDepot Latest Reviews

Recent published reviews

I visited the best buy on east Washington street in Indianapolis..on January 20,2020...I was in the market for a car CD...

Read all 3276 reviews
1

This company will not answer emails nor calls concerning returns. I shipped back a battery within the 3 required days,...

Read all 110 reviews

Best Buy and BattDepot Products and Services

Most reviewed product and services
  • Best Buy Customer Care (296 reviews)
  • Best Buy Manager (217 reviews)
  • Best Buy Shipping Service (93 reviews)
  • Battdepot Shipping Service (27 reviews)
  • Battdepot Customer Care (6 reviews)
  • Battdepot Warranty (2 reviews)