PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BattDepot and Best Buy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BattDepot
Best Buy

BattDepot and Best Buy Overview

Total reviews 118 3600
Company responses 0 0
Issues resolved 1 23

BattDepot and Best Buy Consumer Ratings

Rank
169 out of 821 in Gadgets and Accessories category
324 out of 1813 in Appliances and Electronics category
Website
100 in category
235 in category
Customer service
144 in category
269 in category
Exchange, Refund and Cancellation Policy
125 in category
187 in category
Price Affordability
159 in category
279 in category

BattDepot and Best Buy Rating Details

Website
2.2 (36 reviews)
2.1 (734 reviews)
Reviewer's quote

I bought a battery that was wrong because in their website was listed only the generic name of the battery so I supposed it worked for my camera as well and it didn't. They asked 12$ if you go to pick it up yourself which I find it ridiculous and when it's the time to refund you they don't really...

Read full review

...And after that, he provided me the tracking ID of (GE9123306IN) on the website link of (www. continentialexlogs. com) and said this is DHL partner logistics company...

Read full review
Customer service
1.1 (35 reviews)
1.3 (1003 reviews)
Reviewer's quote

...after contacted the customer service I received an email saying they would check but until now, almost one month later no answer, refund,or product..

Read full review

I am demanding response for the terrible service, and customer service given by the manager. More details; On September 20,2020 I received a call, then later went to the store to follow up. They then informed me the repair centre had found "water damage" and even claimed they had been sent pictures...

Read full review
Exchange, Refund and Cancellation Policy
1.2 (32 reviews)
1.5 (769 reviews)
Reviewer's quote

...does not fit my computer, issue refund I called and no one returned my call and no return authorization provided..

Read full review

I was just told by Adrian, store manager at Waynesville, NC store that because I was two weeks past the return policy and because the box had been opened, I could not return the product. I explained the delay was caused by my customers waiting for 14 days to come to their hone after I installed the...

Read full review
Price Affordability
2.2 (30 reviews)
2.4 (734 reviews)
Reviewer's quote

...If the price is to good there has to be a reason and these predators are giving us a lesson in poor quality sales and service..

Read full review

...It was normally $599 and it was priced at $179. This wasn't a clearance sale. The price was just drastically reduced...

Read full review

BattDepot and Best Buy Pros and Cons

Pros
  • Great prices
  • Affordable price
  • Site and easy ordering
  • Convenient location
  • Wide variety of products
  • Price
Cons
  • Poor return policy
  • Poor product
  • Unethic in business
  • Poor customer service
  • Terrible delivery
  • Bait-and-switch tactics

BattDepot and Best Buy Most Positive Reviews

Top rated reviews
5

Order a replacement battery that has a two year warranty on Dec. 13. Was informed it would be shipped and received 7 to...

Read full review
5

I brought something from best buy. I went to return it to be told that my item was returned already. If that's so. How...

Read full review
4.2

I have been trying to get a message response from BattDepot for a couple of days plus I tried to call them and that didn...

Read full review
5

I have spent lots f money on varied items at this best buy. I have been a loyal committed dveoted consumer.
I have alert...

Read full review

BattDepot and Best Buy Most Critical Reviews

Lowest rated reviews
1

I used this store one too many times. Dont waste your money. Will send you stuff that don't work

Read full review
1

I called best buy if i can return an item and buy again that day since the price went down $50. They told me they can ta...

Read full review
1

Bought a laptop battery that didn't work. Warranty policy is so bad that your only choice is too cut your losses. Buyer...

Read full review
1

Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one...

Read full review

BattDepot and Best Buy Latest Reviews

Recent published reviews
1.7

I ordered a replacement for my HP G60 and the one I received from you is bigger than the original

Read full review
3.2

Compre un Servicio de EnS talacien Dmilawarmi camareal acundemI a Delaware bellas artess Siglo de deleyson Seguridcomo...

Read full review
1.3

bonjour, j'ai bien recu la batterie Toshiba PA5108U-1BRS mais elle ne s'adapte pas à mon ordinateur ( commande d'une...

Read full review
No votes

I bought an Apple watch series 6 on 09/18/2020 and purchased Applecare at the same time. My Applecare is not showing up...

Read full review

BattDepot and Best Buy Products and Services

Most reviewed product and services
  • Battdepot Shipping Service (27 reviews)
  • Battdepot Customer Care (6 reviews)
  • Battdepot Warranty (2 reviews)
  • Best Buy Customer Care (309 reviews)
  • Best Buy Manager (223 reviews)
  • Best Buy Shipping Service (100 reviews)