PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bath Planet and Sears Home Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bath Planet

Bath Planet

Has Verified Representatives
4.4
Bath Planet
Sears Home Services

Bath Planet and Sears Home Services Overview

Total reviews
231
2021
Company responses
89
0
Issues resolved
8
7

Bath Planet and Sears Home Services Consumer Ratings

Rank
62 out of 1941 in Construction and Repair category
166 out of 920 in Household Services category
Customer service
No votes
113 in category
Product or Service Quality
No votes
103 in category
Price Affordability
No votes
114 in category
Reliability
No votes
106 in category

Bath Planet and Sears Home Services Rating Details

Customer service
No votes
1.1 (836 reviews)
Reviewer's quote

...The customer service was excellent from beginning to end. We are extremely pleased with the product and services provided by your company. Thanks a MILLION!!!..

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...Call customer service and was told next available appt is 3 weeks away. I am going to cancel but I have 2k in credits that I will loose so I am having them send me the contract to review. My frustration is over the top at this point..

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Product or Service Quality
No votes
1.3 (674 reviews)
Reviewer's quote

Excellent service, we have a shower installed just over a year ago and Bath Planet of Indianapolis really stands by their work. They came out just this week to check on the quality of the work done and it has really held up. Very responsive and willing to adjust to your needs, will use them again! ..

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has been 28 days i called about ice maker still NO SERVICE AN I HAVE A SEARS SERVICE PLAN..

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Price Affordability
No votes
1.7 (577 reviews)
Reviewer's quote

...I PRICED IT AT LOWES FOR LESS THAN $2. OO. I HAD A SEAT AND A BAR ADDED TO MY WALK-IN SHOWER BECAUSE I HAVE MS...

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Thankfully I declined to pay for him to "fix" it and ordered the part he said it "needed" for half the price. Also thankfully I was able to return it to Amazon for full refund. I wish Amazon had a repair service? Sears Home Services, A&E , Sears MyHome or whatever they are called are the absolute...

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Reliability
No votes
1.2 (668 reviews)
Reviewer's quote

Both installers did an excellent job installing my new walk in shower and new flooring. Recommended Bath Planet of Indianapolis to my friends as well.”

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Without a washer and dryer for 2 months! They stole over $300 from me and scammed me into signing up for their home warranty. Having to buy my own new appliance now and still no word from sears only hours of missed work, lies and no resolution in sight.

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Bath Planet and Sears Home Services Pros and Cons

Pros
  • Product line
  • I like the shower enclosure
  • Variety of walls to choose from for shower
  • Technician
  • How sear was 10 yrs ago
  • Sales people were nice
Cons
  • Marketing presentation
  • Whole process
  • Customer service
  • Poor customer service
  • Inability to repair
  • Lack of customer service

Bath Planet and Sears Home Services Most Positive Reviews

Top rated reviews
5

Bath Planet did an awesome job on my Walk in shower. It took a little longer than expected to have it installed but...

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5

After 3 years and numerous repairs (all 3 doors replaced, electronic board replaced, ice maker repair, now it stops...

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5

Had a shower enclosure put into my home about a year ago. They came out twice to repair a problem with water under the...

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5

The repairman showed exactly on time. He was very polite, and knowledgeable. I am a do it your selfer with little know...

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Bath Planet and Sears Home Services Most Critical Reviews

Lowest rated reviews
1

The sales person was high pressure. They used this contest at the home show to get my name and number said I had won a...

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1

It cost me $95 to learn never to call Sears Appliance Repair again.

I agreed to the minimum $95 charge just for a hous...

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1

I worked for bath planet as a lead guy pro remodel tech. bath planet looked for *** reasons not to pay their employees...

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1

After spending over 8K on all new top of the line kitchen appliances in 03/2014 (which was worst than purchasing a new c...

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Bath Planet and Sears Home Services Latest Reviews

Recent published reviews
1

I, Karen Grace Cummings unfortunately, entered a contract with Bath Planet base on lies and deception. Bath Planet was...

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1

3 times we have scheduled an appt for an inspection of our Samsung dryer. Just wanted to see what was wrong, so we could...

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4.8

Both installers did an excellent job installing my new walk in shower and new flooring. Recommended Bath Planet of...

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1

Without a washer and dryer for 2 months! They stole over $300 from me and scammed me into signing up for their home...

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Bath Planet and Sears Home Services Products and Services

Most reviewed product and services
  • Bath Planet Shower Installation (66 reviews)
  • Bath Planet Bathroom Remodeling (39 reviews)
  • Bath Planet Installation (22 reviews)
  • Sears Home Services Refrigerator Repair (252 reviews)
  • Sears Home Services Washing Machine Repair (136 reviews)
  • Sears Home Services Customer Care (135 reviews)