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Bath Planet

Home Construction and Repair
Has verified representatives
  • 4 ISSUES RESOLVED
  • 63 COMPANY RESPONSES
  • 81 TOTAL REVIEWS
4.1
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product line 4
  • I like the shower enclosure 3
  • That my issues were resolved 2
  • Variety of walls to choose from for shower 2
  • Very sad 1

Customers don't like

  • Sales6
  • Lack of communication5
  • Did not get what we paid for4
  • Price quote3
  • Whole process2
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1049 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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