PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Bath Planet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath

ReBath

1.5
Bath Planet

Bath Planet

Has Verified Representatives
4.4
ReBath
Bath Planet

ReBath and Bath Planet Overview

Total reviews 248 233
Company responses 2 91
Issues resolved 3 8

ReBath and Bath Planet Consumer Ratings

Rank
27 out of 171 in Restoration, Renovation and Remodeling category
60 out of 1966 in Construction and Repair category
Customer service
24 in category
100 in category
Price Affordability
24 in category
165 in category
Product or Service Quality
22 in category
78 in category
Diversity of Products or Services
24 in category
87 in category

ReBath and Bath Planet Rating Details

Customer service
1.3 (74 reviews)
2.9 (75 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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...The customer service was excellent from beginning to end. We are extremely pleased with the product and services provided by your company. Thanks a MILLION!!!..

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Price Affordability
1.6 (64 reviews)
2.9 (70 reviews)
Reviewer's quote

...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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The first of the in home consults in February 2019 was provided to us by salesman Ken Price. His friendly demeanor and product knowledge, along with his creativity and options outside of the box we were thinking within resonated with us, and resulted in our decision to cancel all other scheduled...

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Product or Service Quality
1.6 (59 reviews)
3.3 (70 reviews)
Reviewer's quote

We have had very poor service! We have been lied to more than once about service! We have paid money when it was needed but things haven't gone as they said it would. Our first contact was in May, this is September and our bathrooms still aren't done! We have a shower done in one b/room but not the...

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Excellent service, we have a shower installed just over a year ago and Bath Planet of Indianapolis really stands by their work. They came out just this week to check on the quality of the work done and it has really held up. Very responsive and willing to adjust to your needs, will use them again! ..

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Diversity of Products or Services
1.8 (56 reviews)
3.5 (59 reviews)
Reviewer's quote

I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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...I have very pleased with their service, their products, and any follow up. Judith Ford (jford001@indy. rr...

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ReBath and Bath Planet Pros and Cons

Pros
  • Initial sales presentation
  • Quality of the work performed
  • Install was quick and professional
  • Product line
  • I like the shower enclosure
  • Variety of walls to choose from for shower
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Manager attitude
  • Marketing presentation
  • Whole process
  • Customer service

ReBath and Bath Planet Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

Bath Planet did an awesome job on my Walk in shower. It took a little longer than expected to have it installed but...

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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5

Had a shower enclosure put into my home about a year ago. They came out twice to repair a problem with water under the...

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ReBath and Bath Planet Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

The sales person was high pressure. They used this contest at the home show to get my name and number said I had won a...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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1

I worked for bath planet as a lead guy pro remodel tech. bath planet looked for *** reasons not to pay their employees...

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ReBath and Bath Planet Latest Reviews

Recent published reviews
1

DThey did the worst job ever incompetent and mold everywhere the glass isnt galvenized and will cut you everything has f...

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2.1

Although my husband and I both had the fantastic opportunity of spending 18+ years in Iowa before marrying, the next 30...

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No votes

ReBath-Employees when they arrive a ta job should be dressed properly --They should have clean t-shirts and pants on,...

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No votes

Mold is growing the corners of my shower that was finished in March, 2020. It is behind or underneath the clear caulk...

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ReBath and Bath Planet Products and Services

Most reviewed product and services
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (19 reviews)
  • Bath Planet Shower Installation (66 reviews)
  • Bath Planet Bathroom Remodeling (39 reviews)
  • Bath Planet Installation (22 reviews)