PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ReBath and Bath Planet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ReBath

ReBath

1.6
Bath Planet

Bath Planet

Has verified representatives
4.3
ReBath
Bath Planet

ReBath and Bath Planet Overview

Total reviews
240
215
Company responses
2
88
Issues resolved
3
8

ReBath was first mentioned on PissedConsumer on Jul 18, 2008 and since then this brand received 240 reviews. It is 25 reviews more than Bath Planet received since Oct 17, 2013. Bath Planet responds to reviews and communicates with its consumers more often than ReBath. Bath Planet customer service team contacts its customers via PissedConsumer.com in 41 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bath Planet customer support team than with ReBath customer service.

ReBath and Bath Planet Consumer Ratings

Rank
24 out of 238 in Restoration, Renovation and Remodeling category
65 out of 2991 in Construction and Repair category
Customer service
23 in category
102 in category
Price Affordability
23 in category
163 in category
Product or Service Quality
19 in category
77 in category

ReBath and Bath Planet Rating Details

Customer service
1.3 (66 reviews)
2.8 (69 reviews)
Reviewer's quote

The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

Cassandra M

...Not a good company and lousy customer relations..

Linda V
Price Affordability
1.6 (56 reviews)
2.8 (63 reviews)
Reviewer's quote

By this time my wife emailed Amy and fearing her closet hanging system is in danger, Amy email back a price list we had never seen before. In the email she claimed she went over line by line, explained line by line for both of us and signed. She listed the ssp shower replacement at $12100 without...

PissedConsumer1540609

...I PRICED IT AT LOWES FOR LESS THAN $2. OO. I HAD A SEAT AND A BAR ADDED TO MY WALK-IN SHOWER BECAUSE I HAVE MS...

Ishaq
Product or Service Quality
1.7 (52 reviews)
3.1 (63 reviews)
Reviewer's quote

...d and asked them if they could send someone out to inspect it, and they said they don't do that,They also don't warranty anything past a year other than their product that is on the walls and floor of the shower but you have to pay for someone to come out and inspect it before they will say if it is their product that is ...

Landin

Bath Planet of Indianapolis delivered a great product and installation. They finished ahead of schedule, which was great because we had guests coming over. The Installer was also professional and courteous...

testimonial

ReBath and Bath Planet Pros and Cons

Pros
  • Install was quick and professional
  • Initial sales presentation
  • Drain is ok
  • Product line
  • I like the shower enclosure
  • Variety of walls to choose from for shower
Cons
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship
  • Marketing presentation
  • Whole process
  • Sales

ReBath and Bath Planet Most Positive Reviews

Top rated reviews
5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

5

Bath Planet did an awesome job on my Walk in shower. It took a little longer than expected to have it installed but...

ReBath and Bath Planet Most Critical Reviews

Lowest rated reviews
1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

1

The sales person was high pressure. They used this contest at the home show to get my name and number said I had won a...

ReBath and Bath Planet Latest Reviews

Recent published reviews
1.9

In January of 2016 they completely took my bathroom down to the studs. The ran new plumping for the sink fixtures and...

Read all 240 reviews

Our bathrooms were recently renovated and we are beyond happy. From the day that the sales rep came to give us a quote,...

Read all 88 reviews

ReBath and Bath Planet Products and Services

Most reviewed product and services
  • Rebath Remodeling (28 reviews)
  • Rebath Bathroom Remodeling (26 reviews)
  • Rebath Shower Installation (18 reviews)
  • Bath Planet Shower Installation (66 reviews)
  • Bath Planet Bathroom Remodeling (38 reviews)
  • Bath Planet Installation (17 reviews)